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خلاصہ
pExpertise in Customer Experience, Banking Operations, Audit, and Business Process Re-Engineering to bring efficiency in processes. Highly motivated and service oriented with presentation, organization, coordination, analytical, problem solving and time management skills. Successful record of accomplishments of core strategic operational tasks, leadership skills and team leading abilities to nurture in a proactive, motivating and solution oriented manner. Keenly interested to work in a more challenging work profile to promote forward thinking and strive for excellence with focused and dedicated approach./p
تجربہ
Unit Head compliance and digital onboarding of accounts
Unit Head compliance and digital onboarding of accounts
Operation Manager
Responsible for Supervision of all Operation functions
Ensuring SLAs among internal stakeholders for better user experience
Monitoring of ATM Operations and ensuring timely resolution of ATM Complaints
Monitor and ensure prompt rectification of audit/inspection related objections.
Scrutinizing of system generated reports to ensure strict compliance.
Identification of system related bugs, prepare route cause analysis and coordination
with relevant stakeholder till fixation.
Ensure compliance with Bank’s Policies and Procedures as well as SBP Regulations for
smooth Operations.
Ensure preparedness of the unit/segment for review and audit by
internal/external/SBP Auditors.
Developing high performing teams
Internal Auditor
Ensure SBP Compliance of Top 100 Depositors.
Ensure regulatory requirements of KYC/AML.
Inspection of Security arrangements at branch level and ensure meticulous compliance
Conduct enquiries, investigations and due diligence assignments.
Conduct branch reviews for tracking rectification of previous findings and evaluate
current level of compliance.
Ensure record keeping of compliance data.
