خلاصہ

An enthusiastic, confident and reliable professional who has vast experience of managing technically complex projects, and possesses a forward-thinking approach to the management of clients and assignments.

Possessing excellent interpersonal skills, able to elicit cooperation from a wide variety of sources, including senior management, vendors and other departments.

پراجیکٹس

Interactive Voice Response
ISO Certification 27001 standard
ISO Certification 9001 standard

تجربہ

کمپنی کا لوگو
Sr Manager Governance
Habib Bank Limited
مئی ۲۰۲۱ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Sr. Manager - QA, Risk Monitoting, Certifications & Internal Controls
United Bank Limited (UBL)
دسمبر ۲۰۱٦ - مئی ۲۰۲۱ | Karachi, Pakistan

Carryout internal audit and build controls to overcome any possible operational, efficiency or risk
loss for entire Contact Centre of over 1100 staff and at multiple cities premises.
SBP Audit, Internal audit, compliance and quality coordination as single POC for all monitoring
and assessment activities.
Ensures compliance with regulations and controls by examining and analyzing Contact Center records,
reports, operating practices, and documentation recommending opportunities to strengthen the
internal control structure
Report violations of compliance or regulatory standards to Head Contact Center as appropriate or
required.

کمپنی کا لوگو
Manager Projects & Controls
Dubai Islamic Bank Pakistan Ltd.
فروری ۲۰۱۵ - دسمبر ۲۰۱٦ | Karachi, Pakistan

Managing projects, Quality Mobitoring, Development Projects and Compliance / SBP / Regulators assistance

کمپنی کا لوگو
Project Manager
Travel Mate
اگست ۲۰۱۴ - فروری ۲۰۱۵ | Karachi, Pakistan

Managed corporate website project

کمپنی کا لوگو
Portfolio Manager
United Bank Limited (UBL)
فروری ۲۰۱۴ - جولائی ۲۰۱۴ | Karachi, Pakistan

Managed unsecured business portfolio of the bank

کمپنی کا لوگو
Project Manager
United Bank Limited (UBL)
اکتوبر ۲۰۱۲ - جنوری ۲۰۱۴ | Karachi, Pakistan

کمپنی کا لوگو
Assistant Unit Manager - PRU
United Bank Limited (UBL)
اکتوبر ۲۰۱۱ - ستمبر ۲۰۱۲ | Karachi, Pakistan

کمپنی کا لوگو
Campaign Leader
United Bank Limited (UBL)
جنوری ۲۰۱۱ - ستمبر ۲۰۱۱ | Karachi, Pakistan

کمپنی کا لوگو
Team Leader - Reatil Helpline
United Bank Limited (UBL)
جولائی ۲۰۰۸ - دسمبر ۲۰۱۰ | Karachi, Pakistan

کمپنی کا لوگو
Evening Supervisor - Retail Helpline
United Bank Limited (UBL)
جنوری ۲۰۰۷ - جون ۲۰۰۸ | Karachi, Pakistan

کمپنی کا لوگو
Phone Banker - Retail Helpline
United Bank Limited (UBL)
اکتوبر ۲۰۰٦ - دسمبر ۲۰۰٦ | Karachi, Pakistan

کمپنی کا لوگو
Call Centre Agent
Pizza Hut
مارچ ۲۰۰٦ - اگست ۲۰۰٦ | Karachi, Pakistan

Night shift supervisor

تعلیم

Preston Institute of Management Sciences and Technology
ماسٹرز, , MBA‎
Project Management
CGPA 3.7/4
2015
University of Karachi
بیچلرز, , Bsc.‎
Physics, Mathematics, Statistics
2008
Defence Authority Degree College For Men
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-engineering‎
Physics, Mathematics, Chemistry
2002
Central Model High School
میٹرک / او لیول, , Matric In Computer Science‎
Computer Science
2000

پیشہ ورانہ مہارتیں

متوسط Certifications
ماہر Client Followup
متوسط Corporate IT
ماہر Corporate - Procurement / Administration Departmen
ماہر Corporate HR Department
ماہر Custom CRM
ماہر End to End Sales
ماہر Handling Assignments
ماہر Hiring Team Building
ماہر Individuals / Consumers
ابتدائی Inventory Planning Skills
ماہر LTN
ماہر Managing Large Teams =
متوسط MS Visio
ماہر Object Oriented Modeling
ماہر Office Opening
متوسط PMP
ماہر Regional Banks
ماہر Relations Management Skills
ماہر Software Analysis
ماہر Software Projects Management
متوسط مبيعات القناة
متوسط مبيعات المشاركة
متوسط استشارات إدارة المبيعات
ماہر تسويق الشركات

زبانیں

ابتدائی پنجابی
ماہر اردو
ماہر انگریزی

Muhammad آپکے جاننے والے

Shahzor Hussain Hussain
Bank AL Habib Limited
Zaid Ur Rehman
Vivo Smart Phone