Currently Working as Senior Project Coordinator GTR in Inbox Business Technologies.
Mainly responsible end to end PTCL-EBC-CBC Labs Managed services in GTR region.
Sending daily/weekly/Monthly Progress review reports to customer Internal higher management.
Manages day-to-day operational aspects of a project and scope.
Reviews deliverables prepared by team before passing to client.
Effectively applies our methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Ensures project documents are complete, current, and stored appropriately.
Follows up with clients, when necessary, regarding project rollout.
Manages day-to-day client interaction.
Sets and manages client expectations.
Develops lasting relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative business solutions.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.