خلاصہ

An ambitious and enthusiastic professional with demonstrated history of working in the information technology and call center industry.

Throughout, have worked in pressured yet well controlled situations on a managerial position. Seeking better to best.

Versatile, reliable and efficient with 5 years digital communication skills.

Also, obtained a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.

Personal Highlights - Confident telephone mannerism

-Ability to conduct in-depth research

-Able to remain calm under pressure

- Able to prioritize and multi-task

- Team player; able to bond with & praise team members to create

تجربہ

کمپنی کا لوگو
customer support representative
Systems Ltd
دسمبر ۲۰۱۹ - موجودہ | Lahore, Pakistan

An ambitious and enthusiastic professional with demonstrated history of working in the information technology and call center industry.Throughout, have worked in pressured yet well controlled situations on a managerial position. Seeking better to best.Versatile, reliable and efficient with 5 years digital communication skills.Also, obtained a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.Personal Highlights - Confident telephone mannerism-Ability to conduct in-depth research-Able to remain calm under pressure- Able to prioritize and multi-task- Team player; able to bond with & praise team members to createpositive environment.

کمپنی کا لوگو
Email Support Representative
Mind Bridge
اپریل ۲۰۱۸ - موجودہ | Lahore, Pakistan


I am currently working at Mind Bridge for past 3 years providing customer support for one of America's fortune one hundred companies Uber. I have worked in different line of businesses within this project including B2B support and customer support.

کمپنی کا لوگو
Sales Team Lead
Cube Discipline (Rightjobs.pk - RightProperty.pk)
مارچ ۲۰۱٦ - نومبر ۲۰۱۸ | Lahore, Pakistan


I have worked at Cube Discipline(Rightjobs.pk-RightProperty.pk) for about one year as Sales Team Leader. Responsibilities Handling calls for general inquiries, maintenance activities and Complaints. Maintenance on Customer's Account as per their request. Providing all Product information and handling queries. Follow up of the customer complaints for timely resolutions. Maintaining contact with new and existing customers to advertise the product sales. Responding to sales inquiries from new and existing customers. Producing monthly sales reports. Record sales and send copies to the sales office. Further details about my job experience shall be provided during the interview.

کمپنی کا لوگو
Event Manager
Mod Consultancy
جون ۲۰۱۳ - اپریل ۲۰۱۵ | Islamabad, Pakistan

I have previously worked at Mod Consultancy as an event manager for 4 years and gained experience of covering several industrial and corporate exhibitions of different types during this time.

تعلیم

Crescent College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ‎
Computer Science
2010
انٹرمیڈیٹ / اے لیول, , ics (physics )‎
2008

پیشہ ورانہ مہارتیں

ماہر Aesthetic Procedures Knowledge
ماہر American Accent
ماہر Analysis of Information
ماہر Conservation Awareness
ماہر Customer Commucation
ماہر Data Comparison
ماہر Database Management 
ماہر Email List Management
ماہر Fluent in Engslih
ماہر Fluent In In English
ماہر Handling Assignments
ماہر Installation Process
ماہر Manage Costumer Queries
ماہر MIT Knowledge
ماہر Operations Tasks Management
ماہر Remote Troubleshooting
ماہر Security Principles
ماہر Strong Mathematical Knowledge
ماہر Technical Reporting Skills
ماہر Tying Speed
ماہر Typing Speed
ماہر أخلاقيات الاتصال
ماہر المهارات الهاتفية
ماہر تجارة المبيعات
ماہر عمليات خدمة العملاء

زبانیں

ماہر اردو
ماہر انگریزی