Customer service-oriented Travel Agent with 4 years career experience in Travel and Tourism industries. Possesses expertise in strategic partnership identification and development event planning and travel coordination. Key skills include time management organization and written and verbal communication.
• Consulted with clients and provided appropriate information regarding travel services routes, reservation schemes, and other available services.
• Arranged clients approved travel plans through a network of reputable vendors.
• Managed client’s inquiries and kept them updated on progress through a range of communication channels.
• Maintain regular communication with customers prior to departure to provide updated travel information including delayed departures and earlier flights availability.
• Verify customer’s passport visas and state-issued ID’s and insured proper identification for passage to foreign countries.
• Managed daily office correspondence.
I am performing my duties as Umrah and Tours Executive & also I am expert in Abacus. I have good knowledge about current rules and regulations of international travelling, visa requirements, documents for visa processing etc.