More than 20 years’ successful experience in Marketing, Customer Services and Accounts/Finance with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills. Excellent working knowledge using all kind of computer software.
· Journalizing invoices & all other transactions in computer database.
· Monitoring invoicing, payment and recovery;
· Bank reconciliation
· Preparation and submission of different reports as per requirement
· Preparation of Quarterly, Monthly, Weekly Reports
· Payroll
· Preparation of Sales Tax Return
· Journalizing invoices & all other transactions in computer database.
· Management reporting and ensuring compliance
· Monitoring invoicing, payment and recovery;
· Preparation and submission of different reports as per requirement
· Preparation of Quarterly, Monthly, Weekly Sales Report
· Maintaining tolls parties accounts
· Enhancement of customer satisfaction by expediting all claims and ensuring a high degree of accuracy
· Customer-satisfaction through suggestion, development and implementation of new reporting procedures.
· Maintaining quality control/satisfaction records, constantly seeking new ways to improve customer service.
· Liaison with field force in handling customer matters;
· Preparation and submission of different reports as requirement;
· Maintaining up to date distributors files
· Processing of distributors orders
· Verifying and checking claims of all distributors
· Day to day customer’s complaints / queries handling
· Preparing accumulated and daily sales reports.
· Preparation of government and institutional tenders and contracts
· Monitoring and updating distributors targets with sales
· Employee’s affair & Payroll