While working in the Service Industry for last twevel years, I have found myself self-motivated, problem solver and a dynamic team leader working with the people around to achieve the organizational goals.My experience in the Banking, Telecom, Trade and software Industry finds its roots in my Masters in Business Administration, Different Trainings which I got during my 12 years professional Carer in Banking, Telecom, Trading and software Industry.This unique mix has excel me to the Corporate Relationship & Business Development in these Industries.
Specialties:Maintain & Build Customer Relationship & Business Development & Team Management.
Our best clients are Founders & Decision-makers who are hungry to grow and gain traction but want to focus their time on the overall business as opposed to solely technology. Kwanso helps them do great by doing our best by:- Providing dedicated Agile teams to exclusively develop & support your projects- Making sure the engagement is 100% transparent by giving you complete visibility- Making an augmented team which is more flexible than your in-house team- Covering all the bases right from the idea stage to the deployment of your project- Reducing your development cost by almost 30% via our engagement modelsKwanso's expertise is within but not limited to:- Product Design (Discovery, Style Guide, Wire-frames)- Custom Software Development (Ruby on Rails, AngularJS, React, Node.JS, GraphQL)- Native Mobile Application Development (React Native, Swift & JAVA)- MVP Development- Technology Rescue Missions
Fulfill the requirements of all sort of logistic.
• All sort of reporting related Bank, LCCI, FBR.
• Ensure all product quality parameters.
• Associated information systems to coordinate and control the order cycle;
• Evaluate performance and quality and to plan improvements;
• Liaise and negotiate with customers and suppliers;
• Develop business by gaining new contracts, analyzing logistical problems and producing new solutions
Creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Provide the team with a vision of the project objectives
• Motivate and inspire team members
• Coach and help develop team members; help resolve dysfunctional behavior
• Completing paperwork
• Reporting to senior level management
Creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Provide the team with a vision of the project objectives
• Motivate and inspire team members
• Coach and help develop team members; help resolve dysfunctional behavior
• Completing paperwork
• Reporting to senior level management
Fulfill the requirements of Fraud Investigations required for Investigation and reporting of compliance cases
• Working closely with the Manager Fraud Investigations to assist him in fraud examinations, investigation & management reporting.
• Fraud Examination:
a. The examination of systems and processes intended to detect and monitor frauds.
b. Random or planned examination of systems or functional activities.
c. Keeps a strong check on daily KPI of all Telenor project (Prepaid, FCA, Dealer).
• Compliance Cases Investigation.
a. Reporting of all fraud instances detected/ identified by monitoring team to the compliance manager.
b. Investigation and reporting of following compliance cases but not limited to;
I. All Telecom Fraud
II. All Fraud over call center
III. All External Fraud
• Measurement and reporting of fraud losses.
• Creating anti - fraud awareness through different available modes.
Upselling Analysis (Task Force) ABACUS COUNSULTING (March, 10 to Sept, 10)
• Worked as a part of task force formed to analyze the up selling of FCA project (Telenor Pakistan), formed to analyze the up selling of the organization and to suggest the improvement strategies.
Visiting Trainer ABACUS COUNSULTING (Sept, 09 to Feb, 10)
• Fulfill the task as visiting trainer of new recruit for 345 project of Telenor Pakistan.
• Successfully complete visiting training task of different Telenor project training batches.
• As my extra initiative, trained the bottom performers of FCA, who were moved to the 345 project.