1.       Supervising Shared Service Unit (SSU) for processing branch’s request of Nadra Verysis, ECIB & MFCIB, and to ensure all related SOPs are intact as per management’s guide lines and instructions.
2.       Leading Clearing Unit North and making sure to handle related tasks as per highest possible standards of regulator such as inward & outward clearing posting, Day end reconciliation, data archiving in soft & hard form to meet audit trails.
3.       Effectively assisting CPU Head for review and approval process of Sole Proprietor, Partnership, and Corporate Accounts in-line with Regulator’s and internal policies; under pressure and maintaining TATs.
4.       Performing CRR (Collateral Release Request) Function i-e approving Collateral Movement from Admin Vault to Cash Vault, Managing detailed reconciliation of all deviated accounts with updated branch’s remarks.
5.       Having branch reviews under supervision of CPU head to test implementation of policies, SOPs and regulator’s guidelines before starting audit and reviews by relevant Departments (Operational Risk, Internal/External audit and ICU).  
6.       Supervising centralized employee account opening unit where have to monitor all processes to be practiced as per guide lines and ensure to process accounts as per agreed TAT with HR to avoid any inconvenience for salary disbursement. 
7.       Keeping close coordination with Head of field Risk to get Updated credit limits and assign them to respective IDs accordingly with respect to different products for final loan processing.
8.       Working closely with Head of CPU and other departments to implement new processes and systematic changes to bring enhanced controls, automation, robustness and efficiency.

1.       Supervising Centralized Inward & Outward Clearing at Hub Level.
2.       Managing Pay Orders centrally i-e approving Pay Orders and assigning them to branches systematically for issuance.
3.       Handling and supervising account re-activation process on system meticulously, efficiently and timely while mitigating any risks involved and adhering to Bank policy.
4.       Management of Secured Stationary i-e (Secured Packets, Term Deposit Certificates, Pay Order & Counter Cheque Books) getting request from branches, analyzing request and raising PR for final processing.
5.       Approving Release of Collateral in Case Power of Attorney and Lost Document.
6.       Monitoring Cash Holding in Branches and approving it as per assigned limits.
7.       Processing Premature TDR & TDC Termination Request Systematically.
8.       Management Of Funds from HO to Branches, From Branches to HO and from Own Bank to Other Banks.
9.       Management of Fresh Currency: Arrangement of fresh cash from SBP, distribution to branches.

1.       Authorized to use branch’s offline IDs centrally and getting its reconciliation updated as per SOP.
2.       Processing of Centralized Inward & Outward Clearing at 2nd Level.
3.       Monitoring High Value Transaction i-e cash withdrawal, funds transfer RTGS transfer and internal transfer.
4.       Creation of different kind of TEMP and Permanent ID’s for Branches and FCs.
5.       Approval of Cash Transfer before its movement through MSV & MSC
6.       Handling NIFT Invoices and managing their payments
7.       Issuing WHT Certificates to NIFT against its Payments.
8.       Maintaining of Cash and Collateral Vault insurance of North Branches.
9.       Preparation of Reference Letters as per costumer request

• Posting of Instruments through CBA at the time of Clearing.
• Managing Health Insurance of Collateral Loans, Compiling its claim record and preparing employees’ Health insurance Incentives.
• Funds Transfers from Head office to North Region Branches and maintaining record on daily monthly and yearly basis
• Shifting Portfolio systematically one location to other as per branch request.
• Systematic Transaction reversals at HO level
• Cancellation of Loans at costumer Request.
• Update and Maintain Teller Limits of North Branches/ FCS s

Banking Operations includes almost same responsibilities mentioned under the head of Associate Manager Hub Operation.

• Searching and hiring new premises for Branches, Sale Centres and Community Centres.
• Monitoring of renovation work of Branches, Sale Centres and Community Centres.
• Procurement of Vehicles, Generators, Office Stationary and other Misc. items.
• Verification and Processing for all Vendor Bills.
• Transfer Gold packets from Branch vault to Admin vault and from Admin vault to Branch vault in branches.
• Deployment and Maintenance of Vehicles & Generators throughout North region.
• Processing Overtime of all Drivers and security guards.
• Dealing with hotel bookings and reservations

• Reaching 100% Inbound sales targets, increasing profits and trying to minimize running cost.
• Dealing with customer service issues such as queries ,complaints and processing costumer claims
• Overseeing stock control and having inventory twice in month.
• Management of all store operational issues, to include store housekeeping, store administrative duties, price changes, handling damaged products, and returns etc.
• One of the major responsibilities is to make the customers feel safe and comfortable in the store that the customer leaves the store with a pleasant smile.
• Ensuring promotions are accurate and merchandised to the company’s standards.
• Preparing different Statements i.e. Stock Statement, Accounting Stock Statement, Salary Statement twice in month.
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
• Making Sure to close store 100 % reconciled financially.