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خلاصہ
Detail-oriented, arduous, responsible and highly preferring on-time and high-quality work.
I possess a wide range of knowledge and several years of experience that will allow me to contribute toward the success of my company.
My expertise repose in carefully understanding the 'management question/dilemma', deriving best possible processes, and strategic options to reach management desired results.
Strong business development professional holding a Master's degree focused in Business Administration (HCBF-PU Lahore) & currently pursuing MS Business Analytics from FAST-NUCES Lahore, Pakistan.
Professional skills: MS Office , Research , Project Management, Leadership skills, Content Writing , Creativity , Communication Skills & Team Player.
پراجیکٹس
تجربہ
Internal Auditor Quality Assurance
I am responsible to evaluate, analyze & develop feedback reports for health insurance enrollments done by US based licensed agents. This is the back bone to retain our customers, achieve high pay-through rate (PTR) and avoid churn enrollments.
Implement quality assurance policies & ensure that, the standards & required regulations are duly observed by my quality assurance team members.
Conduct quality assurance sessions and meetings with sales supervisors and licensed agents to help them improve their SPDs (sales per day) and overall performance.
Meetings with our clients - insurance companies like United Health Care, Anthem Blue Cross blue Shield, Humana, to align QA guidelines with day to day changes and improvements.
Training & Development of new hires in QA department.
Effective participation in cross-team organizing efforts to
Asst. Manager Finance & Recovery
Monitor the day-to-day financial operations within the company (payroll, invoicing, and other transactions).
Prepare monthly and quarterly management reporting.
Participate in strategic data analysis, research, and modeling for senior company leadership.
Utilized superior data visualization and data management skills.
Maintained an eagerness to
