• Responsible for manage the work relates to Admin, HR and Media projects while providing real time update of their projects whilst creating and maintaining amicable relationship with the clients
• Developing both quarterly and comprehensive annual performance reports and driving significant efforts in ascertaining that the company’s short and long terms goals are met
• Maintaining overall client relationship management and mentoring of team, maintaining high service standards & practices
• Overseeing resource management for administrative staff by recruiting, selecting, orienting, and training employees. Responsible to lead and direct the Human Resource team to deliver a comprehensive HR service to the business.
• Monitoring special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules
• Responsible to approve advertising billing and invoices for payment. Communicate with agencies and outside vendors for billing issues and dispute resolution, managed media budgets and execution of authorized plans, purchase orders and media payments
• Efficiently developed productive relationships with media buying firms, agency creative/account/traffic groups, internal brand teams and cross-functional partners, as well as sales representatives from key media outlets.
• Worked closely with Market Research, agencies and brand teams to optimize return on investment for media planning and advertising management
• Monitor the media market place to stay abreast of trends, identify opportunities and emerging issues, and understand new technologies and consumer reaction
• Ensured to handle the media planning and media buying processes, including identifying or maximizing strong marketing opportunities with other managers in PR, Online Marketing, Consumer Promotions and Retailer Co-Marketing

• Managing overall accounts operations and outward payments and processing & transmission of electronic transfers, Online, RTGS & NEFT transactions; resolving queries from all branches and banks.
• Responsible for posting of voucher and verification of ledger and reconciliation with HO balances
• Handled monthly tasks including payrolls/schedules updates/revenue & expenses.
• Responsible for setting up and maintenance of filing systems as and when required as work progress
• Supervising the whole gamut of activities including Inward Remittance Transactions, non-payments transfer customer query resolution and coordination with associates & agents.
• Managing customer-centric operations & ensuring customer satisfaction by giving preference to customer satisfaction & promptly
• Resolving customer problems & concerns pertaining to a range of issues including stop payment, cancellation and general status of transactions.

• Responsible to handle bank statements of customers provide them with all the necessary information as requested, handle queries for existing and new clients
• Ensured to communicate with corporate clients and banks for their queries, handled reconciliation of all required documents
• Responsible to maintain and update the records in Risk Management System and remitting surplus funds to Head Office
• Responsible to arrange meeting, prepare the meeting rooms and ensure proper hospitality of visitors

• Responsible to study insurance proposals; gather and assess background information
• Underwriting and policy issuance support for all products of the company, life and nonlife product
• Responsible for calculating possible risk and decide how much individuals or organizations should pay for insurance (the premium)
• Responsible to generating all policies Autos and Fire/Marine policies on Microsoft Office Excel
• Handled renewals of Autos and Fire/Marine policies for individuals, banks and lease companies
• Liaising with professionals and specialists to help judge risk assessment
• Selecting appropriate and competitive premiums based on information and judgement
• Writing policies and adding specific conditions when required

• Managed diverse accounting functions including preparation of vouchers and error-free entries, updating Purchase, Daily Cash & Bank Book, Banking functions, Bank Reconciliation and follow-up with Debtors and Creditors
• Prepared fund flow and cash flow statements to monitor the inflow & outflow of funds and ensure optimum utilization of available funds to accomplish organizational goals
• Performed the entire gamut of accounting functions encompassing varied report preparation, accounting control & liaising