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خلاصہ
My degree in History has enabled me to develop good organizational skills, an analytic/logical approach to tasks and the ability to work under pressure. I am able to work well both on my own initiative and as part of a team.To find a challenging career in an esteemed organization so that I may grow professionally, while earning a good reputation among my peers. I am seeking a position in Customer Service that will utilize my skills and expertise while offering the chance for advancement.
تجربہ
International Business Executive & Marketing
- Dealing with Individual clients and Companies for the Vehicles and different machinery.
- Taking feedback from clients.
- Answer customer queries.
- Escalate customers complaints , suggestions to higher management and giving compensations.
- Forwarding Invoices to customers for the related sales or services.
- Marketing of new campaigns and services provided by company
Email Analyst
- Resolve customer's problems.
- Answer customer's queries.
- Escalate customer's suggestions, feedback and complaints to higher management.
- Satisfy customer's need with cross selling banking products.
- Resolve customer's complaints.
- Cross Selling Of Different banking products as well.
Assistant Officer
- Appointments of Clients for Executive Checkup.
- Handling stationary and gifts of Primus section (Gold Department).
- All kinds of dispatching.
- Confirmations of Client’s payment.
- Renewal, reminder, paid-up, lapsed reminders to clients.
- Client Service Report to branches all over Pakistan.
- Thanksgiving m Birthday and special occasions letter to exclusive customers.
- Answers of queries to branch and clients.