خلاصہ

Experienced Administrative & Front Desk Officer ready to contribute the very best of 


my abilities towards growth and development of progressive company/organization. 


Seeking a challenging position where my demonstrated skills in office management 


can be used to raise profitability and promote organizational growth.


Offer advanced computer skills in MS Office-2007, 2010, Windows 7, Outlook and 


other applications/systems.

تجربہ

کمپنی کا لوگو
Front Desk ( Office Administrator)
Five Brothers(customs clearing & forwarding Agency)
فروری ۲۰۲۱ - دسمبر ۲۰۲۲ | Lahore, Pakistan

1-Provide general administrative and clerical support to department.2-Plan and implement any other tasks assigned by the seniors from time to time. 3-Ensure maintenance and cleanliness of the reception / office area.4-Responsible to transfer or call divert to CR/Admin department in Lunch/ Namaz break.5- Preparing bill and invoices and forward to relevent department6- Take and reply messages received from customers.7-To check IVR by calling our UAN on daily basis at 9am.8-Incoming Courier and record keeping Institution Car Log updated on daily basis.7-preparing quatation , replying emails and telephone queries.10-Maintain record of inwards & outward in ERP system.11-Maintain visitor record by entering accurate information.12-Monitoring of Office deep Cleaning and Spot check on daily basis.13-Monthly bill checking M&P Courier, QARSHI, PTCL Etc.14-Outgoing Courier record Answer telephone calls, screen and direct them to concerned persons.15-Coordinate with courier services.16-Ensure compliance with company policies & procedures.

کمپنی کا لوگو
Front Desk Officer ASSIST HR, ADMIN (Administration)
Afzal Group of Electronics
جنوری ۲۰۱٦ - دسمبر ۲۰۲۰ | Lahore, Pakistan

* To assist the HR & Admin Manager in Recruitment, Payroll , HR & General Administration

* Responsible for Implementation of HR Policies and procedures.

* Monitoring Attendance and Employees personal records.

* Welcomes new employees to the organization by conducting orientation.

* Coordinating and supervising all office works & Administrative tasks

* To handle housekeeping, Security, safety, vigilance planning and controls.

* Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages.
Answered, screened and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.
Took verbal and written messages and transmitted them to exact person/destination.
Received and sorted email and electronic deliveries.
Maintained meeting diary – manually or electronically, as required.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Interacted well with the public.
Handled delicate situations, such as – customer requests, special needs and complaints.
Performed basic customer service functions.
Coordinated maintenance of the front desk reception area equipment,

کمپنی کا لوگو
Office Coordinator
Total Solutions
نومبر ۲۰۱۳ - دسمبر ۲۰۱٦ | Lahore, Pakistan

 Secretarial duties, keeping inventory of equipment’s and documentation
 Coordinating and supervising all office works
 Preparing quotations, invoices and replying e-mails and telephonic queries
 Typing, Scanning, Printing and filling of forms and records keeping
 Typing and Preparing of routine reports and other documents
 Receiving, storage and distribution of goods/ items
 Some other duties which are assigned by the In charge

کمپنی کا لوگو
Assistant & In charge Girls Students
Japan International Cooperation Agency (JICA)
ستمبر ۲۰۱۰ - اکتوبر ۲۰۱۳ | Lahore, Pakistan

Typing and Preparing of routine reports, minute sheets, office orders and other
documents, warnings/explanations/notices
 To assist the office in Organizing workshops, Seminars, Event management, Catering,
food arrangements and other functions
 To prepare examination results, analysis of various activities in department on MS
Excel, record keeping,
 Duties as Girl’s common room in charge & department library in charge
 Some other duties which are assigned by the Japanese Experts

کمپنی کا لوگو
Student Coordinator
جنوری ۲۰۰۷ - اگست ۲۰۱۰ | Lahore, Pakistan

Managed & identified potential problems that may interfere in student’s
Career, career counselling, managing student’s records and organizing students.

تعلیم

Allama Iqbal Open University (AIOU)
ماسٹرز, ماسٹر آف ایجوکیشن, M.Ed in Education‎
Education
درجہ A
2020
Allama Iqbal Open University (AIOU)
بیچلرز, , Bachelors of Arts‎
Economics
2012
College of Tourism and Multimedia Computing, Lahore
ڈپلوما,  One Year Diploma in Information Technology (DIT)‎
Computer Science
مکمل
2011
College of Tourism and Multimedia Computing, Lahore
ڈپلوما,  Diploma (03 months) in Computer (Ms Office )‎
MS office
مکمل
2010

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
ماہر Ability to Promote a Positive Image of the Bank
ماہر Accessible Interface Design
ابتدائی Accounts Administration
ابتدائی Active Learning
ابتدائی Administration Knowledge
ابتدائی Administrative Skills
ماہر Administrative Tasks
ماہر Aesthetic Procedures Knowledge
ماہر Answering Inquiries
ماہر Appointment Scheduling
ماہر Appointments Scheduling
ماہر Aseptic Technique Knowledge
ماہر Attendance Maintenance
متوسط AutoCAD 
ابتدائی  Talent Acquisition
ماہر Bilingual Communication Skills
ابتدائی Chemical Lab Knowledge
ماہر Client Coordination
ماہر Client Correspondence
ابتدائی Client Dealing
ابتدائی Client Relationship
ابتدائی Committed to Customer Services
ماہر Communication and Interpersonal Skills
ماہر Computer Knowledge
ابتدائی Computer Literate
ماہر Computer Proficient
ابتدائی Computer Skills
ماہر Cooordination Skills
ماہر Coordination
ماہر Coordination Skills
ماہر Customer Care Representation
ماہر Customer Dealing
ماہر Customer Oriented
ماہر Data Comparison
ماہر Data Entry
ماہر Data Extraction
ماہر Data Management
ماہر Database Impact
ماہر Database Management 
ابتدائی Disciplined
ماہر Document Handling
ابتدائی Document Maintenance
ابتدائی Drafting Skills
ماہر Eglish Communication Skills
ماہر Email Campaign Handling
ماہر ERP Knowledge
ابتدائی Executive Management
ابتدائی Fluent in English
ماہر Front Desk Dealing

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی

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