Network Setup and Maintenance: Design, implement, and maintain network infrastructure including routers, switches, firewalls, and related hardware.
System Setup and Maintenance: Install, configure, and maintain servers, operating systems, and software applications
Firewall Configuration and Maintenance: Configure, deploy, and maintain firewall systems to protect networks from unauthorized access and security breaches
Firewall Rule Set Management: Develop and manage firewall rule sets, ensuring they align with security policies and best practices.
Active Directory Administration: Manage and maintain Active Directory services, including user accounts, group policies, and domain services System Security Management: Implement and maintain security measures, including access controls, firewalls, antivirus solutions and system level security configurations.
Network Security Management: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems. Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and networks
User Assistance: Assist users with setting up new equipment, installing software, and troubleshooting user-related IT problems.
Remote Support: Provide remote troubleshooting support using phone, chat, or remote desktop tools.
Troubleshooting and Issue Resolution: Diagnose and resolve technical issues, escalating complex problems Hardware and Software Maintenance: Install, configure, and update hardware and software systems as needed.
IT Training: Conduct basic training sessions to help users understand IT processes and best practices.
Documentation: Maintain records of IT issues, resolutions, and system configurations to ensure a comprehensive knowledge base.
System Monitoring: Monitor systems to ensure they operate efficiently and securely, identifying and addressing potential issues proactively.
Network Setup and Maintenance: Design, implement, and maintain network infrastructure including routers, switches, firewalls, and related hardware.
System Setup and Maintenance: Install, configure, and maintain servers, operating systems, and software applications
Firewall Configuration and Maintenance: Configure, deploy, and maintain firewall systems to protect networks from unauthorized access and security breaches
Firewall Rule Set Management: Develop and manage firewall rule sets, ensuring they align with security policies and best practices.
Active Directory Administration: Manage and maintain Active Directory services, including user accounts, group policies, and domain services System Security Management: Implement and maintain security measures, including access controls, firewalls, antivirus solutions and system level security configurations.
Network Security Management: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems. Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and networks
User Assistance: Assist users with setting up new equipment, installing software, and troubleshooting user-related IT problems.
Remote Support: Provide remote troubleshooting support using phone, chat, or remote desktop tools.
Troubleshooting and Issue Resolution: Diagnose and resolve technical issues, escalating complex problems Hardware and Software Maintenance: Install, configure, and update hardware and software systems as needed.
IT Training: Conduct basic training sessions to help users understand IT processes and best practices.
Documentation: Maintain records of IT issues, resolutions, and system configurations to ensure a comprehensive knowledge base.
System Monitoring: Monitor systems to ensure they operate efficiently and securely, identifying and addressing potential issues proactively.

o    Plan, organize, direct, control and evaluate the operations of information systems.
o    Install, configure, and maintain network services, equipment and devices.
o    Looking After centralized IT services for 5 Units (wireless connections) and 20+ remote locations (poultry farms)
o    Provide and Maintain virus free and Tension free LAN & W-LAN.
o    Manage software support for PLCs machines

o    Meet with managers to discuss system requirements, specifications, costs and timelines
o    Plans, and implements the Enterprise Resource Planning (ERP) system.
o    Sets deadlines, assigns responsibilities and monitors progress for the ERP system.
o    Evaluates and recommends changes to current and future ERP system requirements.
o    Leads the implementation of new organizational processes aligned with ERP configuration.
o    Manages subordinate staff in the day-to-day performance of their jobs.
o    Ensures that project/department milestones/goals are met and adhering to approved budgets.
o    Install, configure, maintain network services, equipment and devices
o    Draw Basic Infrastructure throughout the company.

o    Identifying, diagnosing, and resolving the level one and level two issues in computer hardware and software in systems such as laptops and PCs, MacBook, Mac pro, iMac etc.
o    Installing and up grading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems
o    Providing complete support, project coordination, imaging/ re-imaging PCs, and laptops Resolving network related issues
o    Coordinating with the third party service provider for timely repair of the system under the maintenance agreements ,  warranty, and repairing minor flaws in hardware if not covered under the same
o    Supporting and assisting colleagues and working with other support groups and vendors for solving level two issues

o    Develop and implement policies and procedures.
o    Plan, organize, direct, control and evaluate the operations of information systems.
o    Install, configure, and maintain network services, equipment and devices.
o    Control the IT department budget and expenditures on monthly and annually basis.
o    Check, observe and discuss the daily log regarding user complaints.
o    QSAN- NAS was deployed for automatic user data backup.
o    Install and configure TENDBERG / CISCO video conference system.
o    Domain with Exchange / mail server.
o    UNTANGLE Server  with DHCP having MAC Binding
o     Wireless Connectivity
o    ManagEngine Help Desk Server and  Symantec Antivirus Server
o    Telephone Exchange
o    CCTV / IP Cameras

Basic Infrastructure
Domain Servers DC , ADC / BDC
Database Servers , Ora 8 , DR
ERP / Accounts Related Software support