خلاصہ

MBA in Finance a knowledge and experience hungry person with quick learning skills capable of working under pressure and seeking challenges where my skills will be fully utilize under a professional environment.

پراجیکٹس

MoneyGram Agent Connect

تجربہ

کمپنی کا لوگو
Relationship Associate
Habib Metropolitan Bank Ltd.
فروری ۲۰۱۴ - موجودہ | Karachi, Pakistan

• Maintaining Liaison with Banks and Exchange Companies for providing them Habib Metro Bank Real Time Home Remittance Solutions, to enhance productivity.
• Responding to agent queries while directly reporting to Head of FI.
• Training of Branches briefing them about handling of Home Remittance customers.
• Monitor the daily Ins & Outs in the N/R A/C of the Companies / Banks and arrangement for replenishment of funds.
• Monitor the queries, delay in receiving funds to the beneficiaries and stop payment requests of the customers.
• Exploring areas and finding opportunities to improve the number of transactions from countries.
• Daily, Monthly and Yearly reporting of country wide Home Remittance Transactions.
• Prepare marketing plans for Money Gram International and coordinating with Money Gram International for business development.
• Development of Habib Metro Home Remittance system.
• Integration of Application, APIs with MoneyGram in core banking application.

کمپنی کا لوگو
ADC Officer
Habib Metropolitan Bank Ltd.
جون ۲۰۱۲ - فروری ۲۰۱۴ | Karachi, Pakistan

• To understand customers needs and provide appropriate solution and attention.
• To provide personalized service to customers on banking products, accounts and services inquiries in an effective and efficient manner.
• Work under Product development group providing and suggesting improvements in persisting products through market survey.

کمپنی کا لوگو
Online Banker
KASB Bank Limited
اپریل ۲۰۱۱ - جون ۲۰۱۲ | Karachi, Pakistan

• To understand customers’ needs and provide appropriate solution and attention
• To provide personalized service to customers on banking products, accounts and services inquiries in an effective and efficient manner.
• Visa Card/Pin Activation, Blocking & Re-generation.
• Pay order Generation & Cancellation.
• Utility Bill payments
• SMS and Web Banking Activation and Blocking.

تعلیم

Iqra University
ماسٹرز, , MBA‎
Finance
2012
University of Karachi
بیچلرز, , B.Com‎
Accounting
2008
Nasra School
میٹرک / او لیول, , Matriculation‎
Science
2003

پیشہ ورانہ مہارتیں

متوسط Concept Based Teaching
متوسط CRM Command
ماہر Customer Interaction Management (CIM)
ماہر eSupport
ماہر Handling Assignments
متوسط Production Quality Monitoring
ماہر RESTful APIs
ماہر Skype
ماہر Social Studies Subject Command
ماہر Windows

زبانیں

متوسط اردو
متوسط انگریزی

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