An energetic, self-motivated, Microsoft IT professional.Having more than 3 years experience of designing, implementation, installation and managing IT Infrastructure/Operations especially in Microsoft Servers Virtualization (VMware, Hyper-V).Ability to adopt new environment quickly and can work independently.Specialists are in design of network infrastructure on Microsoft and Cisco platform. Working on Server 2003/2008/2012 , Exchange 2010,2013, Microsoft ISA /TMG (2006,2010). SCCM,Microsoft SQL Server,Linux, Allworx and Cisco IP Phones, SAN Data Protection and client and servers infrastructure management.
• Installation,management of Active directory, DNS, DHCP
• AWS resource managemet for different clients and provides support about related issues
• SQL Server Management 2012,2008 R2
• Exchange 2010 management
• PRTG management for network resource monitoring
• Installation and management of Active directory Domain, ADC
• Deployment of group policies in Domain Controller, both user based and computer based
• To work with and through rest of the team members in order to deliver the backend Office/Enterprise Application Services and other related services to all internal customers
• Manage Enterprise Application portfolio includes, but not limited to Active Directory, Proxy servers, print servers, file servers.
• Act as Level 2 support for End User Computing services.
• To ensure, perform and maintain backups of all IT systems such as to ensure complete recovery of any system/application if required; also performing regular tests of the backup/recovery process.
• To remain available for providing technical guidance to IT Support/Helpdesk staff or other IT teams regarding all urgent requests related to any of the managed systems and services.
• Internal/external stakeholders management & design efficient SLAs.
• Delivery of support services through vendor
• To ensure all IT operational work is duly comply with ITIL standards
• Management of office 365 for email users
• Management of NAS devices WD devices
• Highlight and document all network risks
• Installation, management and up-gradation of ESXi for multiple machines for data centre virtualization
• VMware workstation and Hyper-V management
• Configuration and management of High Five Conference device with Dolby audio setup
• Management of Allworx VoIP setup
• Exchange 2013 management
• SCCM 2012R2 management
Manage network of more than 1000 computers; 100 servers, 10 firewalls and other
devices in US, Poland, Canada and Pakistan;
Hands on experience of working on Linux, Windows Server 2003, 2008 and 2012;
Installation and working on Active Directory, DNS, DHCP, ADC
Managing LAN, WAN, VOIP (Avaya and Cisco phones), Video Conferencing, file
Servers, Web Servers, and Database (MS SQL);
Maintaining FTP Server and user accounts;
Manage Exchange Server and Lync Server 2010;
Maintaining the necessary documents related to IT operations; Manage GFI (end point
security) Server, ISA Forefront Server, Quick Book Server, and MacAfee Server with
800+ nodes;
Working on WSUS and WDS Servers;
Hands on experience in virtual environment (VMware, ESXi, Hyper V);
Troubleshooting of switches and routers;
Provide remote assistance to the remote clients;
Network Performance Monitoring through Solar Wind NPM; Managing CCTV cameras
in US and Pakistan Offices.