• Manage job postings, screen resumes, conduct interviews and facilitate the onboarding process for new technical (Python, React Js, Node Js, iOS Developers, Application Designers, Software Engineers and Project Managers) and non-technical (Graphic designers, Finance, Marketing and HR) hires.
• Address employee concerns, resolve conflicts, and foster a positive workplace culture.
• Maintain employee records, manage HR databases, and handle documentation related to hiring, promotions, and terminations.
• Ensure adherence to labor laws and company policies. Update HR policies as needed.
• Coordinate training sessions and professional development opportunities for employees.
• Assist with payroll processing and benefits administration.
• Support performance appraisal processes and provide feedback to managers and employees.
• Prepare HR reports, including OD interventions and metrics, for management review.

Cooking and selling desi pakistani food and tea cakes from home in twin cities of  Islamabad/ Rawalpindi.

- Responding to emails on all platforms (Industries, ECOM, Hospitality and Foundation) pertaining to Property Investment, E-Commerce, Pharmaceutical, Electronics and Petroleum sector of the group.
- Monitoring of all responses from our team and reviews from customers on social media platforms and properly communicating with clients and candidates via calls, messages and emails to satisfy their queries.
- Follow up of monthly and quarterly profits and MOU queries from Cash Management Department and Central Processing Units till resolution.
- Training of new team members.
- Proof reading of FAQs on daily basis.
- Utilizing various channels such as social media, networking and referrals to find potential candidates for open positions in thirty plus locations of company globally.
- Reviewing resumes, conducting online and in-person interviews to assess candidates’ qualifications are fit for specific roles.
- Arranging interviews with hiring managers and coordinate suitable time for interviews after consulting managers and candidates.
- Developing and maintaining relationships with potential candidates for future job openings and fostering a strong talent pool.

• Managing account opening of customers and responding to variety of customer requests and inquiries.
• Generating sales leads for bancassurance, deposits, credit cards, personal and auto loans after customer query resolution.
• Performing KYC/ AML investigation of customers of branch ensuring compliance of banking rules.

Managing employee data in HRIS Database Management system for organizing employee records and conducting their training need analysis.
Preparation of presentations related to Training Need Assessment of Area Managers, Branch Managers and Branch Relationship Managers across Pakistan for selling diversified Cash Management products.
Preparation of legally vetted agreements in coordination with compliance and legal department to ensure SBP regulations are observed.
Creating synergy between client demands and compliance procedures to maximize the revenue earned by Corporate & Investment Banking Group.
Performing KYC/ AML investigation of customers of branch ensuring compliance of banking rules.
Regular and consistent review of customer information through their account activities and ensuring record keeping of rectified discrepancies.
Identification of accounts suspected to be used for business purpose and timely reporting and rectification of the same accounts.
Conducting periodic reviews of Customer Due Diligence based on actual turnovers in their respective accounts and ensuring required changes through branch.
Maintenance of databases of accounts received for Suspicious Transactions Review; thereby ensuring timely updating of escalated records to prevent fraudulent activities.
Responsible for selling Transaction & Employee Banking products (cash management product, payment product and salary disbursement product) to corporate, commercial and retail clients of North region in public and private sector. Major Clients include Attock Petroleum (APL), Pakistan Tobacco (PTC), Telecom sector (CMPak - Zong, PTML - Ufone, PMCL-Mobilink, Telenor and Warid), Cement (Fauji Cement), Poultry (Sadiq Poultry & Sadiq Feeds and JSK Feeds) and educational sector (NUST, AIOU, QAU, IIUI, Silver Oaks, PTS, BISE AJK).
Responsible for provision of bank reconciliation statements to clients.
Prepare daily monitoring report of cash management business to monitor daily collections.
Prepare monthly income report of Cash Management Business.
Coordination with product, operation and supporting staff for rectification of customer queries and close follow-up with dealers/suppliers for problem identification.
Responsible for submission of proposal based on business needs of customer.  
Responsible for selling ADC Products including ATMs, POS and Internet Payment Gateway to existing and prospective corporate, commercial and retail clients of North region.
Responsible for issuing daily bank statement to corporate, commercial and retail clients.
Managing Imports (LC) of commercial clients (Mobiserve, NUST, Leads Pharma, Vety Care Pvt Ltd and PEL).
Ensuring timely establishment of LCs and amendments in liaison with treasury division.
Managing account opening of customers and responding to variety of customer requests and inquiries.
Handling administrative tasks i.e. scheduling appointments, answering phone calls and maintaining organized file and attendance systems for the department.
Acting as a first point of contact: dealing with correspondence and phone calls.
Compiling and preparing reports, presentations and correspondence as directed by the Regional Head.
Travelling with the Regional Head both domestic and international as and when required.
Filing expenses and dealing with Accounts department on behalf of the Regional Head.
Implementing and maintaining procedures/administrative systems.

• Managing Imports (LC) of commercial clients (NUST, Leads Pharma, Vety Care Pvt Ltd, Shaheen Foundation, Capital Steel and PEL). • Ensuring timely establishment of LCs and amendments in liaison with treasury division.