More than 12 years of IT experience in Management, Development, Implementation and Alternate Delivery Channels in Banking Industry.
Managing All ADC Operations, includes, ATM Machines (Procurement, Installation, Commissioning), Phoenix Financial Switch, HOST, HSM, Cards Productions System and Call Center with their processes.
Provide and Managing Technically Hardware/Software support, Administration Maintenance of all Applications Systems 24/7 related to ADC Operations and also monitoring the performance of systems.
Systems Certification and Integration testing with Core Banking Systems, Phoenix Financial Switch with (MNET 1LINK).
Liaison with vendors i.e., MNET/EURONET, TPS, Touch-Point - Diebold, Innovative - Wincor/Nixdorf for resolving the ATM setup and technical issues etc.
ADC Projects.
• Manage Multiple ADC Projects with others financial applications.
• Project management, Consultation and providing the Technical support and documentation of projects
• Lead integration UAT/Production (Phoenix) & Projects driving test and implementation related activities.
• Provide technical services and support to users and application stakeholders for testing of new business products Build relationships with all business groups within the Bank.
•Project management, Consultation and providing the Technical support and documentation of different projects.
•Design the IT planning for the organization and also involved in Budgeting & Resource Planning.
•Branchless and Mobile banking.
•Administration of Cloud Computing
15 years working experience in Alternative Delivery Channels especially in the field
of switch & payment applications and RAAST.
ADC Operations - ITIL
• 11 years of diversified professional experience in Financial Services/Branchless Banking, Card Operations, POS, ATM, Cash Management, E-Banking, Product Development, Project Management, Microfinance Banking, Business Planning and analyzing the needs of business and its customers.
• Delivering the functional and User Acceptance Test (UAT) with MIS Reporting.
• Managed the analysis and implementation of several large IT projects. Includes, Switch Migration, ATM Machines Phoenix Cards Productions System and Call Center with their processes etc.
• Collaborates with other departments/branches to troubleshoot and resolve the network connectivity and stability issues on product infrastructure with solutions to business problems.
• Swift Systems Certifications and Integration testing with different applications.
• Liaison with vendors i.e., SWIFT, EastNET, MNET/EURONET, TPS, Touch-Point - Diebold, Innovative - Wincor/Nixdorf for resolving the ATM setup and technical issues etc.
• Expertise and good understanding of the SDLC and to apply it to manage projects and risks effectively.
• Expertise to Construction of ATM Vestibules, Installations, Commissioning and Deployment Countrywide.