Experienced IT professional with significant in IT and networks. With excellent problem solving skills and can preform well in team and as an individual . Looking for new opportunity
Design, Execution, Monitoring and troubleshooting of an organization computer networks.
IT/NOC team management
Management of helpdesk operations
Inventory management
Data centre maintenance and supervision
Supervision of Co-location facility at Data centre
Assignment of task/activities to IT team
24/7 availability of services
Recruiting, training and supporting help desk representatives and technicians
Establish best practices through the entire technical support process
Receive and respond to IT queries promptly
Developing monthly, weekly and daily reports on the productivity and performance of help desk team
Technical Vetting of Tender Documents
IPv6 deployement