I intend to work with an equal opportunity employer, who is always on the lookout for intelligent and aggressive individuals to help them continue to grow as leaders. i have Managing inbound sales, enhancing establishing extraordinary end to end relationship with tagged and walk-in customers. Increasing number of products per customer consolidating their entire bank dealings atthe Bank.and also Developing portfolio of new customers by obtaining referrals from existing clients.
Branch Manager (Bankislami Pakistan Limited)
G-10 Markaz (1st January 2017 to 26 July 2019)
Generating new business by leveraging existing relationships, prospecting, conducting market analysis and launching campaigns.
Maximizing sales performance through delivering an exceptional customer experience, people management and cost control.
Developing and maintaining efficient & effective reporting systems for tracking prospects from initial enquirer through to close.
Identifying and developing sustainable relationships with key accounts at both strategic and tactical level.
Recruiting, training and developing new sales and marketing teams.
Driving and managing the entire sales process – targeting to top prospects, identifying client solutions, negotiating and closing.
Acting as a role model for junior staff by setting high standards through personal behavior and actions.
Focusing on achieving customer acquisition, retention and cross selling.
Responsible for dealing with complex and diverse managerial problems.
Adherence to regulatory requirements.
Ensuring staffs comply with all Bank policies, processes and procedures, and addressing any shortfalls.
Achievements
Errands & Achievement
Lead the team and manage the whole branch under Rules and regulations of Bank.
Achieved assign targets monthly, quarterly and yearly, (Deposit, Cross Sell, Profit)
Cascade branch targets to staff (Deposit mobilization and Cross Sell, Customer service) and regularly track and review performance.
Continuously monitor customer satisfaction, mystery shopping results and take measures and initiatives to improve the score.
Represent the Bank in the community in order to promote its image, enhance its reputation and optimize business opportunities.
Financial analysis, controlling expense and income generation at branch level.
Supervise the Distribution and Operational work of branch,
Conducting morning evening huddles on daily basis with branch Staff.
Conducts performance appraisals and finalize performance improvement plans for low performers / laggards to enable them to grow professionally
Setting up of Branch accounts with Head Office/SBP, standard and procedures / Prudential Regulation.
Implementation of due diligence with particular reference to know Your Customer (KYC)
and Anti Money Laundering.
Meezan Bank Aabpara Islamabad
23 Sep 2014 to 10th May2015
To mobilize deposits in CASA & Corporate accounts, with being responsible for the entire sales team at Aabpara Branch Islamabad.
Consistently achieved and went over and above the assigned sales goals by effectively promoting product and services.
Trained, supervised all the sales staff at the branch in sales strategies & product information.
Responsible for maintaining all corporate clientele of the branch and their servicing.
Respond to customer queries and resolve the problems within the specified Turn around Time.
Maintaining customer relationship and develop new profiled relations.
Documented record of success for driving personal & team sales revenue.
Key Accomplishments.
• Secured 500 Million PKR & 4 Million USD, in business relationships with focus on corporate and CASA Accounts, within a time span of 4 months.
Introduce Gov’t Hajj Scheme worth is 7 Billion.
Dubai Islamic Bank May 2008 – 22th Sep 2014
• Ensuring that all assigned target are met within stipulated deadlines.
• Identify customers/segments within each catchment area.
• Manage the profitability of product portfolios and customers
• Manage the costs of running business.
• Rapidly grow customer base and business from branches, identify and implement action plans for achieving business growth objectives and targets.
• Provide hands on relationship management to ensure effective and timely delivery of bank’s services/products to customers.
• Obtain audited financial statements, analyze and recommend credit proposals of potential borrowers to the approving authority to meet financial objectives.
• Implement and maintain complete control aspects in order to monitor the assigned portfolio effectively.
• Ensure high performance culture and delivery of professional and quality of customer service.
Additional Responsibilities
• Effectively managed countrywide Hajj coordination task (2011-2013)
• Banca Team Leader 2012-2014