خلاصہ

Dear Recruiting team,

I am writing to express my strong interest in the Call Centre Assistant position you advertised. With a solid background in Front Desk/ Data Entry roles and a commitment to humanitarian values, I am confident in my ability to contribute to the efficient functioning of your esteemed organization.

I am currently working with United Nation (IOM) as a receptionist I developed exceptional organizational and communication skills, ensuring the smooth operation of the front desk, and handling the administrative tasks. My responsibilities included handling phone calls, managing email correspondence, and providing a welcoming environment for visitors and handling admin tasks. I understand the importance of maintaining a professional and friendly demeanors in a receptionist role, and I am committed to upholding the high standards of Organization.

I worked as a Receptionist with International Committee of the Red Cross (ICRC) from 2010 - 2023

Furthermore, I would like to highlight few of my achievements as below which has close resemblance to the required roles.
Greeting Visitors
Welcome and assist visitors, clients, or customers entering the establishment.
Answering and Directing Phone Calls
Manage and route incoming calls to the appropriate individuals or departments.
Managing Front Desk Operations
Maintain a tidy and organized front desk area.
Handle administrative tasks such as sorting mail and managing appointments.
Providing Information
Offer information about the organization, its products, or services.
Handling Inquiries
Respond to inquiries from the public or customers about the organization or its products and services.

Additionally, I am proficient in using office software such as Microsoft Office Suite and have experience with switchboard operations. I am a quick learner and adapt well to new technologies and systems.

I am excited about the opportunity to contribute to the vital work that IOM carries out globally. My commitment to providing exceptional administrative support, combined with my passion for humanitarian efforts, makes me an ideal candidate for the Call Centre Assistant position.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of ICRC. Please find my resume attached for your reference.

Sincerely,
Tariq Mumtaz
contact No. 92 341 500 16 80, 03125030540
Email tariqmumtaz1122yahoo.co.uk