An intelligent, well-presented and adaptable professional, with solid qualifications a comprehensive skill-set, with extensive work experience in an environment demanding self- motivation and a focused approach, Capable of working on self-initiative and willing to assume additional responsibility, a committed team player, with leadership abilities who establish positive interpersonal relationships thought a friendly approach.
• Business Sales Supervisor in Telecom Company in USA
• Supervising the team of cold caller's to meet sale's targets on the weekly and monthly basis.
• Telemarketing the B2B customer's regularly to support the teamwork by taking follow-up.
• Provide cold call training to the new staff to make them understand the product knowledge.
• Monitoring the quality control of the cold calls.
• Submit's weekly and the monthly report's to the client in the USA.
Make Call to the law firm, consultant firm & Audit firms in U.K & Europe.
Our main Role is Lead generation For more business.
Assist them Every business requires level-headed individuals to manage client
relationships in order to provide better service thereby leading to more business in Global.
our mean role will act as the layer of support to the business generated by the Consultants
while they also generate business on their own.
We would play an integral role in supervising client engagements to ensure project objectives
are successfully achieved.
And Also understands the client goals, objectives and needs for a specific initiative/s or
project/s and advises them on the feasibility, legality, applicability, and business processes
for establishing the business.
⦁ Reach out to the healthcare providers in United States.
⦁ Guide them about ''Center of Medicare and Medicaid services (CMS)'' Quality programs.
⦁ Give the physicians knowlege about penalties and incentives.
⦁ Get the physicians onboard and provide them services about these programs.
⦁ Assist physician/staff members with Quality measure selection and data collection.
⦁ Training new and existing clients on various CMS quality programs with different EHRs, providing high level of customer services to prevent the penalties and to make our clients eligible for the incentives.
⦁ Submission of collected data to CMS on physician's behalf.
⦁ Taking care of any follow ups with CMS and audit support.
• Worked in a busy call center environment handling high call volumes of about 200to 250 Incoming calls per day.
• Managed the escalated service concerns received from brokers, employer contacts, and account Managers.
• Maintained relationships with both internal and external clients.
• Submitted requests to the proper department to prevent re-occurring issues and recommend Improvements in the process and procedure.
• Analyzed Reports on improvements to bring effectiveness to the department Educated clients on the program as well as navigation of the website.
• Worked in COMCAS Project as Sales representative.
•• Seat customers as they arrive and provide the menu.
• Assist customers in ordering decisions by providing information on menu items. Serve welcome drinks and take orders.
• Relay orders to the kitchen and ensure accuracy and speed of order.
• Deliver orders to customers after ensuring the quality and quantity of food. Serve beverages as requested.