خلاصہ

WORK EXPERIENCE

Working in AIM HIGH SCHOOL as a Teacher for Mathematics and Physics.
Completed the task of completing the course within two months of Secondary Classes.
Worked with
Translated the complete project on Diabetes for Sanofi Aventis.
Currently working with PITEACH where I have to record voice over on recordings of different educational video and to edit it.
A TRG Company
I worked in TRG as a CSE for Inbound & Outbound Campaign since January 2009.
Involved to Provide excellent customer services
Ensuring the effective processing of customer's complain
Handled English queue ,postpaid corporate customers.

Worked as a Point Person
Supporting my team and supervisor as an effective and active team member to fulfill the task from management
Improve quality of low performance Team Members.
Increase my team sells target from 60 to 100 within 3 months
Working as a Trainer Executive

My job JD was to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.

Now I am working as an In charge Examination at NUML University

تجربہ

کمپنی کا لوگو
Examination Superintendent
National University of Modern Languages (NUML)
ستمبر ۲۰۱٦ - موجودہ | Karachi, Pakistan

My duties are enclosed below:
1. Keep up-to-date with all examination requirements and ensure that staff and students are aware of the relevant regulations, communicating these as necessary.
2. To assist in the preparation for and organisation of all exams, both internal and external, (including making estimated and actual entries) in accordance with the regulations laid down by the regulators and the examination boards.
3. To receive and store all examination papers as they arrive and be responsible for all examination stationery.
4. To make appropriate provision for students who have an exam clash, or other special requirements, ensuring arrangements for candidates with special needs are met.
5. To be present at the start and finish of each examination session where possible and to check attendance according to seating plans.
6. To ensure examination papers are dispatched to the exam board/examiners as required by the regulations .
7.To prepare result.

کمپنی کا لوگو
Back up Trainer Executive
IBEX GLOBAL
اکتوبر ۲۰۱۵ - ستمبر ۲۰۱٦ | Karachi, Pakistan

My job JD is to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.

کمپنی کا لوگو
Senior Customer Support Executive
IBEX Global
جنوری ۲۰۰۹ - ستمبر ۲۰۱٦ | Karachi, Pakistan

Involved to Provide excellent customer services
Ensuring the effective processing of customer’s complain
Handled English queue ,postpaid & corporate customers.

کمپنی کا لوگو
Secondry School Teacher
Aim High School
جنوری ۲۰۰۷ - جولائی ۲۰۰۷ | Karachi, Pakistan

Completed the task of completing the course within two months of Secondary Classes.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان سائنس, Bsc(pass)‎
Chemistry, Mathematics, Physics
فی صد 60%
2008

پیشہ ورانہ مہارتیں

ابتدائی IR experience is preferable
ماہر CRM
ماہر Customer Service Certification (CBP)
متوسط data
ماہر experienced
ماہر marketing skills etc.
ماہر Accounts Administration
ماہر Accounts Management Sklls
ماہر Analysis of Information
ماہر Conservation Awareness
ماہر Coordination Abilities
ماہر Customer Oriented
ماہر Data Miniing
ماہر Excellence Standard
ماہر Financial Analysis
ماہر Handling Assignments
متوسط MS Desktop Customer Service
ماہر Nutrition Management:
ماہر Public Speaking
ماہر Training Developement

زبانیں

ماہر اردو
ماہر سندھی
ماہر انگریزی