WORK EXPERIENCE
Working in AIM HIGH SCHOOL as a Teacher for Mathematics and Physics.
Completed the task of completing the course within two months of Secondary Classes.
Worked with
Translated the complete project on Diabetes for Sanofi Aventis.
Currently working with PITEACH where I have to record voice over on recordings of different educational video and to edit it.
A TRG Company
I worked in TRG as a CSE for Inbound & Outbound Campaign since January 2009.
Involved to Provide excellent customer services
Ensuring the effective processing of customer's complain
Handled English queue ,postpaid corporate customers.
Worked as a Point Person
Supporting my team and supervisor as an effective and active team member to fulfill the task from management
Improve quality of low performance Team Members.
Increase my team sells target from 60 to 100 within 3 months
Working as a Trainer Executive
My job JD was to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.
Now I am working as an In charge Examination at NUML University
My duties are enclosed below:
1. Keep up-to-date with all examination requirements and ensure that staff and students are aware of the relevant regulations, communicating these as necessary.
2. To assist in the preparation for and organisation of all exams, both internal and external, (including making estimated and actual entries) in accordance with the regulations laid down by the regulators and the examination boards.
3. To receive and store all examination papers as they arrive and be responsible for all examination stationery.
4. To make appropriate provision for students who have an exam clash, or other special requirements, ensuring arrangements for candidates with special needs are met.
5. To be present at the start and finish of each examination session where possible and to check attendance according to seating plans.
6. To ensure examination papers are dispatched to the exam board/examiners as required by the regulations .
7.To prepare result.
My job JD is to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.
Involved to Provide excellent customer services
Ensuring the effective processing of customer’s complain
Handled English queue ,postpaid & corporate customers.
Completed the task of completing the course within two months of Secondary Classes.