• Recruiting, training, supervising and appraising staff
• Maintaining statistical and financial records
• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and replenishment demand.
• Deal with complaints from customers to maintain the store’s reputation
• Inspect the areas in the store and resolve any issues that might arise
• Keep abreast of market trends to determine the need for improvements in the store
• Analyze sales and revenue reports and make forecasts
• Development, Staff Scheduling, Motivation, Training, Performance Management, Attendance Control, Disciplinary Matters. 
• Ensuring Customer Services and Selling, Complaint and Claim Handling. 
• Product Knowledge-Develop Your Own Product Knowledge and That of the Team, By Using Training Manuals and Other Training Opportunities. Ensure That Product Knowledge Is Used Effectively In Assisting Customers In Their Product Choice. 
• Deal with all management matters with Effective and Efficient Administration. 
• Maintain Accurate And Clear Records And Produce Regular Management Reports As Required. 
• Report Any Theft or Misuse of Stock to RSM.
• Maintain Good Standards In Safety Also Remain Alert To Security Risks And Potential Theft
• Analyzing Daily reports on Business Intelligence (BI) Software for better plaining.
• Generating Tickets of pending tasks over different departments through Ticket management system (TMS) Software.

 • Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. 
• Responsible for the profitability and maximization of Return on Capital Employed within the branch
• Managing engineering and IT operations, IT support, planning and supervision
• Training and motivating staff in use of IT to improve efficiency and customer service
• Building morale to increase productivity leading to increased profits.
• Successfully completed basic shift management excellence course.
• Developing, implementing and maintaining a business plan for the branch.
• Co-coordinating sales, purchasing, distribution, warehousing and staff costs.
• Focusing on achieving customer acquisition, retention and cross sales.
• Managing the daily activities of the branch.
• Enforcing the company’s policies, principles, and procedures.
• Inspiring and motivating staff. 
• Identifying and addressing team training and development needs.
• Coaching and developing staff to do more and better. 
• Adherence to regulatory requirements.
• Ensuring excellent customer service at all times
• Interpreting, analyzing and producing sales & financial data.
• Enhancing awareness of the company branch and brand.
• Liaising with the Area Manager to develop innovative marketing strategies. 
• Communicating clear business messages to staff., training, maintainance

Arrnaging Seminars
Awareness in youth for kashmir cause
Office operations