·          Managing all the Entities
o    Atta Food ( Pizzamax )
o    Royal Taste Pizza
o    GinSoy
·          Managing all the 31 Branches along with Call Center and Ware house Throughout the Nations
·          IT Governance and Support Passive Side
o    Responsible for Head Office and Call Center POS ; for Firewall and Aggregated Routers ; Call Center Network and VoIP ; Asterix Server; Application and Database Server ; Includes All servers, PBX, Surveillance, Network, Power etc ; NAS storages ; Domain Controllers and Firewall Proxy; Mail Exchange Server ; VMs and Backup Storages ( ESX ) ; Critical IDs and their Email Communication
·          IT Governance and Support Active Side
o    Includes All Branches servers, Surveillance, Power etc ; POS ; All Branch Nodes and Local Network
·          SOPHOS Firewall and Endpoint Integration and implementation on 200 Users
·          Internal and External IT Audit and Reports
·          Administrating and Troubleshooting all Networks
·          Leading IT Team Nation Wide
·          Integrated Different Partners with ERP and POS

● Managing all the Entities
○ Pardesi Securities Pvt ltd
● Managing all the National and PSX offices
• IT Administration and Support
o Includes All servers, PBX, Surveillance, Network, Power etc
o Responsible for NAS storages
o Responsible for Domain Controllers and Firewall Proxy
o Responsible for Mail Exchange Server
o Responsible for VMs and Backup Storages
o Responsible for Critical IDs and their Email Communication
• Responsible for Internal and External IT Audit and Reports
● Administrating and Troubleshooting all Networks
● Consult and Configure new and old Information Systems
● Consult and Configure new and old IT related policies
● Administrating and Troubleshooting all Application, Web and DTP
● Support to Offline Customers, within the Domain
● Leading IT Team
● Responsible for Backup and Storages
● Responsible for All VPN, Communication and DR site Recovery
● Responsible for DR site Management
● Responsible for all Voice and Multimedia Recordings and storages

● Windows Server 2008 Power User System Administration
● Handling all the AD related tool as a Power User
● Partially trained on CCNA in house
● Trained on MCITP (Windows Server 2008 , AD , Applications , Infrastructure ,Windows 7)
● Support and Services on Video Conferencing , different Sites
● Helpdesk Management through SPICE WORKS.
● Handling the Printing Solutions.
● Installing and configuring computer hardware operating systems and applications;
● Monitoring and maintaining computer systems and networks
● Talking staff/clients through a series of actions, either face to face or over the telephone
● Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
● Providing support, including procedural documentation
● Following diagrams and written instructions to repair a fault or set up a system
● Supporting the roll-out of new applications /Applicants through AD
● Setting up new users’ accounts and profiles and dealing with password issues
● Responding within agreed time limits to call-outs.(TATS)
● Working continuously on a task until completion (or referral to third parties, if appropriate)
● Prioritizing and managing many open cases at one time;
● Rapidly establishing a good working relationship with customers and other professionals
● Testing and evaluating new technology (software /Hardware)
● Conducting electrical safety checks on computer equipment.
● Additional Role on Monitoring and controlling of the PLCs connected on the Network .
● Additional Role on Generating Real Time Reports through HMI .
● Additional Role on Installation of Client HMI on users PCs.
● Additional Role on Error Handling of PLCs connected through OPC server to the Network
● Additional Role on SAD on PLCs and HMI
● Additional Role on Implementation of OEE on the industry , to improve the QUALITY of the product and the system.