Senior HR Leader who strives to embody the concept of a Strategic Business Partner with a career spanning 15yrs. My expertise lies in successfully establishing and directing human capital planning and development through strategic HR initiatives. I am known as a high performing, dynamic, agile, people oriented and motivated professional with a creative yet structured approach having a global mindset which was shaped by the international exposure cultivated.
• Around 15+ years of Global experience in HR Business Partnering, Recruitment and Administration with leading Multi-National Companies in Oil & Gas, Petro- Chemical, EPC - Construction industry.
• Business friendly and an astute Human Resource professional, with significant exposure to interacting with Top Management and cascading their strategies to daily functioning.
• Practical, proficient & result oriented person having good hands-on experience and abreast with current HR Practices and with high desire of learning and knowledge sharing.
• Excellent exposure to HR, Recruitment & Talent Management, HRMS, HRIS, QMS, QHSE Systems.
• Expertise in handling End-to-End recruitment cycle effectively for local and overseas hiring.
• Expertise in HR Processes and Practices.
• Good experience in Performance Management, Grievances and Appeals Management
• Proficient in handling Employee Relations, Discipline Management, Rewards & Recognition System etc.
• Exposure to working in well diversified and multicultural environments.
▪ Implement HR strategies and plans in conjunction with the HR Head and oversee organization wide implementation, lead the HR team, and enforce HR policy.
▪ Established and implemented policies and procedures, ways of working with Saudi office and international countries (Bulgaria, Italy, Turkey, Bahrain).
▪ Advises Managers and monitors performance management, leave management, disciplinary actions, compensation, and benefits issues consulting with HR Director and corporate resources.
▪ Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
▪ Design and develop Total Rewards, Grade/ salary structure, Policies, procedures and workflow model, competency mapping across the group for Middle East and European region.
▪ Analyze HR reports, track HR KPIs to ensure HR objectives were being consistently met and recommend improvements.
▪ Introduced metrics-based performance management system which instantly improved analysis, reporting results 30% and restored employee confidence in case performance which was low, setting up realistic goals, offering counseling and support.
▪ Conduct HR Internal Audits as focal point, to conform with ISO Standards, ISO 14001:2015, ISO 45001:2018 and ISO 9001:2015
▪ Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
▪ Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
▪ Acted as an advisor and partner to leaders in the business and HR team on HR related issues.
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▪ Managing disputes against ESB, complaints, Grievances, Benefits of Non-Saudi employees through legal channels, foreign Ministries / Embassies.
▪ Liaising with External bodies (Embassies, Consulate, Labor Attaché, Arbitrator) for resolution of cases filed in foreign Courts.
▪ Make critical decisions regarding research and investigation to appropriately resolve all inquiries. Based on analysis of issues, reaches out to appropriate internal or external entities, validating their responses
▪ Responded to attorney inquiries and litigation notices.
▪ Developed appeals functions, policies and procedures and documentation.
▪ Interacts with Manager, Director, and other departments in facilitating identification and resolution of grievances.
▪ Ensure that all assigned grievance issues are resolved within appropriate time restraints.
▪ Work with claims department to ensure determinations are effectuated within stringent timeframes, following-up as necessary and validating upon completion
▪ Managed and supervised the talent management process from start to end with total Recruitment Team of 20+ people, overseen A to Z Recruitment life cycle for Saudi Aramco’s Downstream oil and gas pipeline projects and achieved target of closing all open vacancies for projects worth 4 Billion US$ within allocated timeline.
▪ Served as Acting Strategic Recruitment Manager for one year and recruited 5500 employees in a year, reaching to 14,000 headcounts from across 35 different countries, covering all subcontinents.
▪ Reported directly to Vice President HR & Corporate Affairs of group.
▪ Responsible for the efficient and effective recruitment of Talent to facilitate a strong talent pipeline to deliver strategic business goals.
▪ Develop and implement an overall strategic workforce planning roadmap which effectively aligns industry best practices with the current talent position.
▪ Lead and facilitate workforce planning initiatives including, but not limited to, critical role/capability identification, environmental scanning, gap analysis, risk analysis, and action planning.
▪ Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization.
▪ Design, develop and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps), manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units.
▪ Acted as Techno-Functional Consultant and successfully introduced, customized and Implemented Applicant Tracking Systems (ATS) , Candidate Management Systems (CMS) , Hiring & Selection Process as well the Career Portal across the company, together with in-house IT / ERP Team.
▪ Trained recruitment team and functional heads, such as Project Managers / Directors on the new ATS and CMS system in group and established support team.
▪ Hands on experience in Hiring / head hunting for Prime positions from various Western and European Countries.
▪ Conducts a comprehensive coaching and training sessions to recruitment team for meeting their KPI’s effectively well in time.
▪ Worked with one of the leading Electro-Mechanical Contracting Company, having 4500 plus employees and nationwide Projects of Saudi Electricity Co, Ministry of Water, KJO (Khafji Joint Operations), Ministry of Civil Defense, Royal Commission – Jubail & Yunbu, Saudi Telecom Co, National Guard Hospitals etc.
▪ Successfully recruited manpower for multi-Million projects in Power& Energy Sector.
▪ Directly reported to the Group President and Director Human Resources.
▪ Successfully implemented Oracle – ERP HCM module for the Company, comprising of VMS (Visa Management System) , i-Recruitment, Performance Management, Self Service etc. Trained the staff in HR and Recruitment for the same.
▪ Involved in designing the Recruitment Process and the procedures to be followed.
▪ Supervising the recruitment team consists of Recruitment Coordinators and Specialists.
▪ Executed End-to-end Recruitment cycle i.e., Sourcing, Screening, Selecting, Appointing, Joining and Induction.
▪ Handled the entire recruitment negotiations on terms & conditions including renewal of agreements with consultants and adding new efficient consultants.
▪ Expertise in Local and International Recruitment, mainly from GCC, Ireland, Italy, Korea, China, India, Philippines, Pakistan, Nepal, Sudan, Jordan, Egypt, Srilanka.
▪ Instrumental in providing valuable inputs for developing the HRMS module for Oracle ERP implementation.
▪ Besides the above, I was responsible for reviewing and updating the Organization Structure, implementing HR policies & Procedures, Performance Management System & Training& Development Programs.
▪ Conducting and participating in technical interviews / corporate screening of all corporate resources and 1st Line Managers for the countries.
▪ Attracts applicants by placing job advertisements, attending career and networking events.
▪ Pre-screens applicants by studying job description and job qualifications.
▪ Determines applicant’s qualifications by interviewing, analyzing responses, verifying references, and comparing qualifications to job requirements.
▪ Coordinates interviews with hiring manager’s schedules.
▪ Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on consistent set of qualifications.
▪ Develops recruitment strategies to achieve required staffing levels and builds recruitment materials for presentations, job fairs and open days.
▪ Assists with training and/or advising hiring managers with current requirements and legislation, enforcing regulations with managers, and recommending new procedures when needed.
Performs other related duties as assigned or requested.
▪ Responsible to assist the site management to ensure discipline at site which involves staff attendance, safety & health, leaves, punctuality, and any other matters.
▪ Recruit, screen, shortlist and interview the onboard permanent & daily wages staff in coordination with the project head.
▪ Conduct performance reviews of permanent & daily wages staff for helping the project head and HR department for taking up to permanent pay roll and annual increments.
▪ Verify bills relating to hired machinery contractors by comparing with daily time sheet and forward to H.O for monthly payment.