Job Responsibilities
(As a Librarian in Beaconhouse)

 To select, develop, catalogue and classify library resources.
 Answer readers' inquiries.
 To use library systems and specialist computer applications.
 Teach library patrons to search for information using databases.
 Keep records of circulation and materials.
 Explain use of library facilities, resources, equipment, and services, and provide information about library policies.

Key Achievements (As Librarian)
 Processed new material including book, audiovisual materials and online materials.
 Organized many events and activities at the library successfully aimed at spreading awareness regarding importance of literacy.
 Got key knowledge of library online module.

Job Responsibilities
(As CSO i n MCB Bank)
 Attract potential customers by answering product and service questions; suggesting information about other products and services. Dealing with the customers and solve their issues and complains.
 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 Contributes to team effort by accomplishing related results as needed.
 Customer Service orientation
 Interaction with company’s customers to provide them with information to address inquiries regarding products and services.
 Excellent Customer Service Skills

Key Achievements (As CSO)
 Knowledge about the operations and different policies of Bank
 High convincing power
 Excellent Customer Service Skills
 The meeting or surpassing of a client's expectations, acts as a strong indicator of a company's future performance
 Effectively prioritized and organized work loads in a constantly changing environment to meet daily and weekly schedules.
 Created and presented an excellent image of the company and its services to customers, and coordinated and communicated well with clientele and management at all levels.
 Commended by supervisor/management for the quality and consistency of my performance.

Job Responsibilities
(As Associate Executive at Axact)
 Producing quality work
 Follow deadline
 Fulfill clients’ expectations

Key Achievements (As CSO)
 Knowledge about all types of writing styles.
 Skills of critical analysis and discussion
 Excellent internet searching skills