Call Courier is a national courier service provider with specific focus on Cash on Delivery  COD ServicesKey AccomplishmentsMitigated risk of SLA/ KPI breaches and associated service penalties through implementation of best in class SOPs.Streamlined line-haulage by introducing dedicated transportation between forwarding hubs and branches. Expanded delivery range by establishing branches in tier 2 cities.

Increased throughput capacity by 20 % without the addition of resources, lessened existing backlog of dispatches from five days production to one-day production; contributed more than 55% share of the total market among the local manufacturers.
Key Accomplishments:
>Oversaw warehousing of over 300,000 square feet including plant warehouses and a centralized warehouse. Examined daily throughput of 3,000 CBM (Cubic Meter) equivalent to 4,000 MT (Metric Ton).
>Guided team of 150+ people including warehouse managers, shift supervisors, storekeepers, dispatch specialists, drivers, and warehousemen; assured smooth operations of Warehouse and Logistics whole year by optimum cost.
>Managed distribution of daily dispatch target i.e. 1,500 CBM / 2,000 MT. Defined SOPs and KPIs from scratch and implemented them. Conducted and implemented SAP (MM and SD) across the warehouse & logistics division.
>Ensured safe and on-time loading of 100+ vehicles (6 Wheeler, 10 Wheeler, 20ft Container and 40ft Trailer) per day; reviewed 3rd party logistics providers .i.e. transporters, MHE (Forklift Truck) provider and labor contractor.
>Successfully managed company\'s own fleet in all aspects i.e. Fleet Management, Route Planning, In-Transit Glitches & Last Mile Delivery.

Achieved 100% inventory reconciliation for Ericsson’s project. Developed logistics solution for British American Tobacco, Implemented and Executed..
Key Accomplishments:
>Supervised 26 Warehouses (500,000 square feet) across Pakistan and dispatch of 300 Vehicles per day. Identified and enrolled new suppliers of logistics services.
>Managed Logistics operations of company’s clients and maintained high level of efficiency and achieving optimum cost. Oversaw performance targets and budgets of all Warehouses are met; facilitated accurate data entry.
>Followed and implemented best in class SOPs and training the staff accordingly. Examined operational activities of warehouses and the Transportation Department. evaluating and controlling logistics budgets for all warehouses.
>Developed long term relationships with sub-vendors.

Designed warehousing solution in accordance with AIB standards for Pepsico International and provided warehousing solution for ZTE Pakistan at 4 major cities of Pakistan i.e. Islamabad, Lahore, Multan & Karachi.
Key Accomplishments:
>Supervised logistics operations across the central region and assured profitable warehousing and transportation operations across the central region. Maintained and managed accountability of property and equipment.
>Oversaw retaining existing clientele and engaged new customers, managed key account management of the central region and lead the logistics functions to improve efficiency and effectiveness at all warehouses.
>Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools. Negotiated contracts with sub-vendor to minimize costs to the company and customers.

Designed warehousing and distribution solutions for Telenor Pakistan for SIM and Scratch cards. Implemented warehouse management solution across 5 regional warehouses of Nokia Siemens Network and recorded last 2 years backlog in WMS.
Key Accomplishments:
>Ensured 100% accurate inventory to clients of company across Pakistan. Led the inventory control functions and flow, examined problems affecting inventory accuracy; provided weekly accountability reports to Regional Managers.
>Developed and implemented processes to maintain error-free records. Motivated, counseled and directed inventory staff. Assured training of staff, implementation, and deployment of WMS and investigate major discrepancies.
>Coordinated in the future development of WMS and implementation at all Zones. Prepared SOPs for any improvement and interacted with customer on direct conflicts affecting orders.

Streamlined and supervised Supply Chain operations of FMCG Manufacturing Units and End to End Logistics of trade Warehouses.
Key Accomplishments:
„  Trained, educated, deployed and led Supply Chain staff to assure timely and cost effective supplies of raw materials, Packaging Material, Plant Spares, Auto Spares and General Consumable items to 13 manufacturing facilities across U.A.E.
„  Built synergies with cooperate trade customers to guarantee availability and timely deliveries of stock as per their projections, and distribute supplies to production units across U.A.E.
„  Ensured on-shore/off-shore procurement dealt with custom authorities and forwarding agent for inbound logistics, managed stores and inventories and executed outbound logistics to manufacturing units and trade customers.
„  Completed last 2 years backlog into Oracle Based ERP while automating the Supply Chain Procedures.
„  Significantly raised Stock availability from 88% to 99%, Inventory accuracy from 93% to 99%, and reduced wastage from 8% to 2% by directing implementation of effective control.

Managed Customer Services Desk; Liaison between customers and logistics operators.