Currently working as a Manager Business - Incubation at Punjab Information Technology Board. I am involved in developing and executing the strategy for outreach, hunting, attracting, and onboarding deserving and qualified innovative entrepreneurs, and start-ups. Managing the incubation programs while also bridging the gap between start-ups and potential investors, industry experts and mentors through networking. Ensuring tight management of milestones and progress of entrepreneurs and start-ups. Providing guidance and support to startups for fundraising activities. Develop, execute and own an operational and engagement strategy for the entire community including donors, start-ups, investors, corporates, mentors, advisors and domain experts.Being the switchboard for entrepreneurs to access relevant connections and resources.

Digital Sehat Ghar is a e-platform which will utilize digital technologies and will deliver medical care, health education, and public health services by connecting multiple stockholder like Doctors, Pharmacists and other medical practitioner with patients from diverse locations.
We want to make sure that all its users are properly informed about their potential health problems and that the Medical team on Digital Sehat Ghar helps users with protection. We want to make Digital Sehat Ghar one store to buy all the health-related specifications. We aim to connect patients from around the country with physicians whenever necessary at the click of a button.
 DIGITAL SEHAT GHAR is bringing one of the largest managed Tele health networks in Pakistan will provide, medical service demand and supply matching, videoconferencing systems, quality ranking system, patient record management, through web and mobile app and will be available for everyone across Pakistan.
 Primary Health Online
Specialist Doctor Consultation Online
Tele-medicine prescription
Online pharmacists help
Medicine Home Delivery
Online Technologist help( Specimen Collection, Infusion)
Online Nursing help(homecare)
Quality control through ranking and rating of services.

Helping the startups funded by MOITT and ERKP in building industry linkages. Connecting the startups with emerging concerned opportunity. Design conventional & digital marketing strategies.Designs, builds, and maintains social media presence.Guide the startups in converting their ideas into viable businesses.Help startups in developing and implementing business strategy, purpose, methodology, processes, tools, and outcomes.Actively coach RESPECTIVE startup teams Under MOITT and ERKP in the incubation stage to fulfill the KPIs.Coach the teams in thinking through the most effective validation experiments they can run appropriate to the business concept and startup s stage of maturity.Identifies trends and insights and optimizes spend and performance based on the insights.Be a key contributor to the NIC Peshawar activities, curriculum, and processes that enable entrepreneurship. Helping the startup with pitching and communication.

My role includes office administration and working across all Human Resource. I manage all the HR functions, processing payroll using HRIS (Softrack) SAP, Quick-books, Responsible for developing and maintaining successful working relationships with the management team in order to influence and provide effective HR processes, advice, and support. Responsible for tracking applicant flow for local hiring and all recruitment efforts. Timely Payroll preparation, Accurate Calculation of employees worked days, Cross checking with attendance cards, OT and any deductions, Preparing experience Letters and certificates. Develop and update job descriptions and job specifications. On boarding, orientation and coordination with Learning & Development department. Coordinate Probationary & Annual Performance evaluations with leads and managers and get the sessions scheduled accordingly, Managed EOBI and employee leaves. Managing and recording benefits and compensation in the data base HRIS (Softracks)To develop the JDs of every employee of the company, implement, monitor and observe if everyone is performing according to their assigned JDs. Directing and managing all hiring and training procedures for new employees.

Complete recruitment cycle with the following deliverables.
Finalize candidates within 3 weeks after hiring requirements is shared with the HR team.
Create interview guidelines for selection across different departments including defining interview panels, remarks for evaluating and recommendations.
Negotiating salary with the selected candidate.
Evaluating existing forms and process and suggesting improvements.
Represent HR department in interview board.
Ensuing the tasks of subordnates.
Conducting exit interview of the employees.

Design and implement training follow up mechanism and ensure need based support and guidance to the Area Supervisors. Write reports according to the project and donor requirements. Orient the concerned beneficiaries on project goal, objectives and target. Maintain updated record of concerned activities.Maintain close coordination with district education department, education cluster/Early Recovery Working Groups by attending meetings, sharing progress and information through concerned supervisor and as per WVI’s policies and procedures. Submit monthly, weekly and daily work plan to the concern supervisor on regular basis. Interest in working with groups and ability to facilitate group process.Belief in the value of encouraging group sharing of problems and solutions.Preparing required reports for each Training, attendance sheets, health surveys, follow-up with participants who miss workshops and give and receive feedback on the program.

Handled day to day  HR functions.
Recruited potential and specific candidates for Factory pertaining jobs.
Managed trainings and compensation and benefits.
Managing databases and was responsible was drafting office circulars..
Developed Collective Bargaining Agreement for the year 2016.
 Managed EOBI and employee leaves.
Managing and recording benefits and compensation in the data base (Softrack,SAP)

Monitoring & evaluation of 04 franchise service centers and 18 retail outlets called Mobilink Service Points or key accounts.Responsible for recruiting of Mobilink Service Officers & Representatives.Supervising a team of 1 Mobilink Service Officers (MSO )and 04 Mobilink Service Representatives (MSR’s)Responsible for achievement of monthly targets of each MSR.Implementation of promotional policies on all these key accounts through officers.Planning Kiosk, stall activities and events on rush areas to boost the sales. Regular visits to franchise service centers and MSP’s for maintaining and monitoring the standards set by Mobilink.Identification and development of new Mobilink service points in different locations.Uplifting standard of customer care at all franchise service centers plus ensuring customer retention and profitability of centers through commission on customer services activitiesEnsuring maximum customer satisfaction & retentions at franchise service centers.

To provide services over the phone maintaining the said KPI’s.
To keep your product knowledge level to par. Analysis to identify the areas of improvement in order to perform at the best keeping customer satisfaction on the top.
Handling Customers over Helpline.
Managing Quality Files & update Team about new promotions.
Resolving Customers issues and providing required information.
Maintaining KPI. Keeping the Team Updated Regarding Product Knowledge and New Offers Introduced by Company Along With Coordinati with Quality assurance team.

§  Organize and supervise all of the franchise activities that include initial franchise contact, location research, franchise sales, franchise relationship management, and franchise opening team participation, branch evaluations, and franchise build-out. 
§  Good implementation of HR Employee relations and handling Franchise staff, staff matters and all HR matters effectively. 
§  Conduct branch evaluations on a monthly basis  Strict compliance to and constant review of job description. Good implementation of HR Employee relations and handling Franchise staff, staff matters and all HR matters effectively.
§  Manage selling and customer service activities at the assigned franchisee network to meet qualitative and quantitative objectives set by management.
§  Manage and motivate staff to optimize and sustain sales performance, profitability and customer satisfaction. Plan, forecast, report on sales, costs and business performance, according to management requirements. Ensure relevant HR procedures are followed (appraisals, discipline, training, etc)
§  Good implementation of HR Employee relations and handling Franchise staff, staff matters and all HR matters effectively.
§  Conduct frequent visits to the franchise network & provide market visits reports to the management.
§  Supervising all service, appointment, compensation, benefits, promotion, termination of services and insurance, claims including those of deceased staff.