● Ijarah & DM Documentation review ● Pre & Post Disbursement Scrutiny (Approvals as per BCA, Proposal Creation and Disbursement in AIB) ● Vehicle Lease Maturity (settlement) / Termination / Removal of Lien (HPA) letters (both P&M & MV) / Transfer Letters processing ● Issuance of NOC and handling of Import (retirement of L/C) Documents for release of goods ● Data Check Reporting ● eCIB Reporting ● Facilitation to finance in funds acquisition project from other banks & financial institutions ● Certificate of Musharakah (COMs) encashment, settlements processing in AIB (ERP system) ● Restructuring of DM/Ijarah Corporate Client under guidance of SBP & SECP ● Internal Reporting (Monthly & Quarterly EAR, SAM, Insurance)

• Working on the Consumer Finance Software CARDPRO V4/V5 to Customer, resolving their issues regarding correspondence.
• To receive and prescreen the applications of consumer products in compliance with Bank’s Policy / Procedure and ensure the initial authentication of applicant’s information and appended documents including system check to highlight the existing record, if any.
• To determine the income of self employed through prescribed format of bank statement calculation.
• To mark the applications to Sales Department which do not meet the qualifying criteria or mark requirement for additional document from the customer, and forward the good show applications to Data Entry Team.
• To generate the reports – Data Check & ECIB reports – and NADRA Verisys Report through integration with the Bureaus’ systems on real time basis.
• To prepare the debt burden sheet against the existing liabilities of the customer and purpose limit to underwrite for AMEX.
• To perform the procedural activities for Customer Re-assessment cases.
• Review of RRU Cases and Discussion/re-contest With Regional Analyst for re-processing.
• Provide Assistance to Analyst-Unsecured Product in decisions & initial review and documentations.
• To maintain the MIS – illustrate the sample picture of work volume handled at each chain step of whole process.
• To report the monthly reporting data to Data Check Pvt. Ltd. through integration with the Bureau’s system on real time basis.
• To comply with the process flow, uphold the liaison involved in it.
• Manage whole Dept. in Absence of Regional Sales Manager, resolving the issues of officers & clients.
• To maintain and distribute the daily and monthly record of IV’s & EV's and documents efficiently.
• To Discuss and resolves the physical verification issues Related to consumer finance as per requirement.
• To Coordinate and get feedback above all related matters of consumer finance verification as well as with CIU, CRU, FRMU, CS

Responsibilities:
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
• Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
• Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
• Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
Skills:
Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget

Responsibilities:
• To make sure that required KYC documentation, as required under prudential regulations, is obtained, properly kept in record and fed into the system
• Responsible for all account Opening/closing as per prescribed procedure and to make sure that applicable charges are deducted and profit (if any) is paid before closure
• Responsible to properly record/file account opening forms as per requirements of Bank’s Operational Manual
• Preparation/distribution of daily deposit position and advances
• To reduce and eliminate Audit objections for the branch and to help improve audit rating
• Supervision of sundry debtors/creditors accounts
• Preparation and submission of all reports/financial statements on daily, weekly, monthly, quarterly, half yearly and yearly
• Filing of all the reports.
• Security Stationary Stock Handling.
• Direct Coordination with HO For Vendor Management.
• Responsible For Yearly Insurance of Branch Assets.
• Inbound & Outbound Sales Forecasting.
• Targets & Goals Setting Strategies for Sales/Marketing & Operational Staff with Coordination of Line Managers.
• Pre & Post Analysis of Campaigns on Weekly, monthly, quarterly, half yearly and yearly.
• Performance Evaluation of Individual as Per Criteria.
• Monitoring Of Daily Target Achievement Report (Inbound & Outbound).
Achievements:
• Three Time Winner from July 2015 to Sept 2015 of New Accounts Opening Campaign with New or Existing Customers Before Given Time Frame.
• Participation In June 2015 Closing Deposit Mobilization/Bancassurance/Car Finance Campaign.
• Improve Branch Audit Rating From Fair to Good.

Responsibilities:
• consulting clients about campaign requirements and objectives
• formulating strategies
• passing proposals on
• agreeing timescales and budgets
• supervising staff
• monitoring and chasing work progress
• analyzing, interpreting and presenting results
• delivering ideas and final products to clients for review
• financial administration
• delivering presentations
• Hiring of marketing & accounts staff
• Evaluating performance of marketing campaigns
Achievements:
• Introduce Exports Quality Products.
• Introduce Different Quality Of Products For Every Segment.
• Transfer Of Accounting System From Manual To Computer Based.

Responsibilities:
• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
• Owns the contract and contract renewals for new work for an existing client.
• Approves Change Orders and invoices, and is responsible for payment collections.
• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
• Aware and in pursuit of opportunities for account growth and new business factors.
• Understanding of company capabilities and service, and effectively communicates all offerings to the client.
• Reports to the Managing Director, providing regular input on all account activity, including status and call reports on a weekly basis.
• Collecting & resumes and applications
• Conducting recruitment interviews and providing the necessary inputs during the hiring process
• Maintaining HR records
• Preparing resignation/Termination documents
• Preparation of salary statement
• Handling the full and final settlement of the employees
• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the MD
• Preparing and processing timely distribution of salary, bonus, increment salary slip, leave encashment and full and final settlements
• Recording, maintaining and monitoring attendance to ensure employee punctuality
• Conducting employee orientation and facilitating newcomers joining formalities
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization
• Conducting first round of telephonic interview for the candidates to schedule interviews.