Managing the workflow of their employees, creating team schedules and delegating tasksAssessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the company plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management

Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Scan documents and print files, when needed Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies Ensure proper use of office equipment and address any malfunctions