Ms Zahra is a seasoned Human Resource Personnel . Her expertise engulfs corporate recruiting, staffing, retrenching valued resources, interviewing and assessing human potential. She is an endorsed expert in recruiting the people according to the company policy with proficient in giving valuable decisions and subsequently taking feedbacks for team building and communications.
She is having more than six years of diversified experience in Customer services and Human resources and has worked in different facets of HR. She has been associated with different MNCs and has multinational exposure. With an extensive background in HR generalist affairs, including experience in employee recruitment, retention, staff development, conflict resolution, benefits and compensation, HR records management, HR policies development and compliance, she is a progressive professional expert.
She demonstrated success in negotiating win-win compromises, developing team building programs, and writing personnel manuals, job descriptions and management reports.
Areas of Expertise are:
- Recruitment & Selection
- Organizational Development
- Training & Development
- Compensation & Benefit Management
- Employer Branding
- Operational HR activities
- Strong analytical and persuasive skills to handle Employee grievances
Support all internal and external HR related inquiries or requests.
Leading the recruitment team.
Employees training and Development.
Maintain digital and electronic records of employees.
Serve as point of contact with benefit vendors and administrators.
Assist with the recruitment process by identifying candidates, performing reference checks and
Issuing employment contracts.
Maintain calendars of HR management team.
Oversee the completion of compensation and benefit documentation.
Assist with performance management procedures.
Perform orientations and update records of new staff.
Produce and submit reports on general HR activity.
Complete termination paperwork and exit interviews.
Keep up-to-date with the latest HR trends and best practice.
Responsible for processing employee data, generating HR-related reports, managing system upgrades, and maintaining data integrity.
Design compensation and benefits packages
Implement performance review procedures (e.g. quarterly/annual and 360 evaluations)
Develop fair HR policies and ensure employees understand and comply with them
Implement effective sourcing, screening and interviewing techniques
Assess training needs and coordinate learning and development initiatives for all employees
Monitor HR departments budget
Act as the point of contact regarding labor legislation issues
Manage employees grievances
Create and run referral bonus programs
Review current HR technology and recommend more effective software
Measure employee retention and turnover rates
Oversee daily operations of the HR department
Develop, Implement and continuously update the HR policies of the company
Plan, facilitate and coordinate recruitment and selection process
Conduct orientation and training programs
Deal with any performance or grievance issues of employees and management
Conduct, facilitate and coordinate performance management activities such as performance reviews, increments, bonuses etc.
Developed succession plan for all the departments in the company
Designed career goals and paths for the employees
Formulated strategies for motivation and retention
Plan and design compensation and benefits package
Plan, design and execute training and development needs of the company
Maintained personnel records of the employees
Maintained attendance & leave records
Providing recruitment support to Key clients
Post jobs on ROZEE.PK and shortlist applications received against jobs as per the criteria provided by the client.
Search CVs from ROZEE.PK database; verify candidates by calling them and other related activities as per requirement.
Attending customer queries and helping them.
Accompany senior team members on client meetings and trainings on ROZEE.PK online recruitment tools.
Develop and maintain warm & strong client relationships, encouraging clients to use ROZEE.PK as their primary recruitment platform.
Keeping abreast knowledge of market trends and timely share relevant information with management to improve products and services.
Gathering and updating client information/interactions on online CRM software.
Carry out other operational activities as assigned by management.
Back end support to sales team and recruitment for different companies
.