I bring along more than 15 years of hallmark career in the ICT sector while significantly contributing to the enhancement of the capacity productivity of the organization, with an excellent set of leadership skills and commitment. Demonstrated talent in Intuitive professional with nearly 13 years track record of successfully delivering projects for ICT infrastructure and Business Solution Projects within the specified time, budget, and resource constraints have proven skills in overseeing project operations and strategies. Proven skills in preparing and executing Strategic Plans to align technology to the business through proper governance, decision making, planning, and execution. My key skills include Project Management, Infrastructure Management, Liaison/ Coordination, Operation/Maintenance, Installation/ Integration/ Up-gradation, Troubleshooting/ Configuration, Crisis Management, Training Development and Analytical Skills / I am currently engaged with Ora-Tech Systems as Senior Project Manager, where I am responsible for Implementing providing project management for Company's Flagship projects leading towards major revenue generation of the company, Providing Technical support for Company strategic project's IT and Communication part, Serving as a consultant to multiple managers, engineers, and others and Proposing and participating in strategic planning for network capacity, development, and implementation. During my carrier progression, I have received several recognitions. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. Please feel free to contact me by phone or email.
Executing Oracle identity domain (IDM/OAM) integration projects for banking sector, while managing large scale enterprise projects in finance and ICT industry. Conducting project presentations, daily huddles, and project board & steering committee meetings
Utilizing the Agile methodology to increase the productivity of the cross functional teams by making sprints more productive and implementing the concepts of MVP within delivery framework of the development teams.
Organizing meetings with stakeholders for capturing requirements and turning them into SRS document. Capturing, guiding, and reviewing detailed scope of change requests, and managing scope. Skillfully identifying and managing risks, assumptions, issues, and dependencies of project and communicating through project status reports and project boards for smooth working
Conducting Post sprints ceremonies to evaluate the sprint results, identify the “Done” while having all stakeholders on board and making pans for the next deliverables with client agreement.
Successfully Concluded Oracle ERP solution, Solution Incudes Oracle ERP Finance, Cloud EPB (Enterprise Planning and Budgeting) and for One of Largest Public Sector of Pakistan.
Resourcefully established & oversaw methodology of legacy data migration & data cleaning activity, while leading technical team activity for safe data migration and data mapping activity from legacy systems to new system by using best fit practices
Executed methodology to keep track of project progress and prepare team to meet strict timelines and project requirements, while ensuring deliverables are acceptable and to understand and manage project expectations by liaising with customer
Developed effective issue resolution, change control, and risk management processes, while delivering effective presentations to senior management on project progress to support in decision-making and ensuring timely completion of allocated project
Assisted in needs assessment, content/knowledge management, and curriculum development, while understanding clients’ needs and validating business needs to develop milestones, migration, testing plans & methodology as per company’s policies
Mentored cross-functional team of more than 20 people from 3 different companies to deliver quality product which led to successful delivery of the One of its kind of project in the region.
Responsibilities/Accomplishments:
Full project life cycle ownership from initiation to Project Closure for multiple initiatives simultaneously.
Handling end to end Business through RFI & RFP, Contract negotiations, Project Planning & implementation. Services Launch & post launch activities.
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities of the PMO
Internal and external stakeholder management & Communication for cross functional projects of the company.
Engaged in technical and financial feasibility valuation for the project to be acquired by the company.
Feasibility assessment, business case development, project planning and execution from inception till closure.
Provide status reporting for project milestones, deliverables, dependencies, risks, and issues to all levels of the organization.
Managing the Project Cost, Project financials, Budget, & cash flows.
Procurement for the proects includes but not limited to Vendor handling, Vendor negotiations. vendor contract negotiations.
Major Achievements & Projects:
Successfully Delivered the Project deliverable for Transport sector of pakistan (Punjab Masstransit Authorty)
Handling major project for deployment ICT and surveillance system under public partnership with Punjab Masstransit Authority worth of 2.9 Billion PKR
Successfull planthe implimentation and Risk Managment plan for Peshawar Bus Rapid Transport system BRT for KPK Tarsportation system (Tranpeshawar)
Primarily Responsible for Managing Company Projects with Govt. Department for IT and surveillance System deployment.
Managing stake holders, Project Activities and keeping the objectives on Track.
Develop and implement project implementation and communication strategy.
Develop and implement comprehensive project plan for successful delivery of the project.
Develop and implement technology, ICT process and SOP’s and to identify cross functional work processes, hand offs, dependencies and information needs and flow and how these will be supported by new technologies.
Develop and implement effective communication strategy between key stake holders of the project
Develop and implement the contingency plans.
Identify the risks and develop risk mitigation plan and strategy.
Develop and implement strategical roadmap for critical projects.
• Responsible for Parameter Tuning and Optimization of Network as per design requirements. Pre verification of drive data and take necessary corrective measures, like neighbor list addition and interference analysis.
• Looking after the customer complaints in a particular region & solving maximum of them to meet the target.
• Handling Implementation & project management for surveillance project for METRO while providing technical support for METRO RWP (PMA) project fiber and surveillance part
• Serving as a consultant to multiple managers, engineers and others while proposing and participating in strategic planning for network capacity, development, and implementation (PMA, METRO RWP,MPS)
• Identifying and proposing the solution for the risks involved in the ongoing projects including critical sites, Projects and working with Engineering to prioritize fixes
• Responsible for planning and deployment of projects ( IT/Telecom) and preparing Project Initiation documentation
• Coordinating with Customers of Different locations & projects to complete sites in given time line.
• Worked closely with customers on the technical requirements to provide technical solutions and identified requirements, including technical details sufficient for product definition. METRO RWP surveillance and fiber deployment
• Developed and established strong relationships with strategic clients and industry partners
• Provided product updates and technical advice to clients – Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.
• Presented the company products to clients – Showcased drivers and value that supported the business case for the total cost of ownership to the customer.
• Prepared technical documentation for new projects (Technical Write-up) while coordinating with Customers of Different locations & projects to complete sites in given time line.
• Planned and effected predictive & preventive maintenance schedules of equipment. Conducting periodic checks and acceptance tests to ensure performance of various equipment’s
• Proactively identified areas of obstruction/defects and conducting service and repair to rectify the equipment through application of troubleshooting tools. Planning, designing, installing and configuring as per organizational requirements
• Troubleshot networking problems to ensure minimum downtime & maximum availability of network.
• Anchored on-site installation & commissioning activities to ensure completion of project within the time & cost parameters and effective resource utilization to maximize the output
• Reviewed engineering drawings, technical specifications, cost estimates for installation & commissioning of the networks; reviewed & analyzed contractor's change order proposals & submittals
• Ensured effective site management and discipline to ensure safe & timely execution of the planned activity
• Performed routine BSS Operation & Maintenance tasks, Configuring BSS environmental alarms for BSS network elements
• Involved in Corrective Maintenance (Transmission and BTS related troubleshooting.), Preventive Maintenance.
• Liaised with interdepartmental and customer teams, working as a team member in the OSD team
• Prepared Site Survey Checklists as per the project requirements & conduct Site Surveys; as additional responsibility when required also involving in preparing the site layouts and revising them to reflect actual implementation
• Prepared A-package project files & also preparing site survey reports and also, plan for new loop topology in my region.
• Obligated for planning and implementation of sites in the most cost effective way and handling over to field maintenance staff as per procedures
• Followed up of Trouble Tickets (TT) till their rectification, Analyzing and resolving bad KPI possibilities; due to Hardware configuration issue and re-configuration of trouble sites where required
• Followed Customer compliances for better relationships: process improvement of deployment with standards.
• Managed team as a responsible and keep local contractors intact for better compliances, also utilized
• Handled the tasks related to auditing, initialization & Commissioning of ZTE BTS; responsible for installation, testing and commissioning of indoor and outdoor BTS equipment.
• Ensured timely installation, commissioning and maintenance of BTS equipment’s as per schedule; surveyed for new site installation, HOP up gradation, Quality inspection, Supervision and coordination.
• Conducted quality aspects’ analysis, implementing new quality resources, defects prevention, quality planning, and customer satisfaction assurance.
• Resolved on-site troubleshooting & rectification of equipment’s; daily monitoring of OMCR reports to analyze the Radio network performance to & take corrective steps to achieve the optimum KPI.
• Coordinated with Drive test teams to suggest changes in Antenna orientations, Antenna height, tilts etc.
• Involved in new site planning in Existing sites depending on Drive test results, Customer Complaints and capacity.
• Obligated for the team working of Data entry and IT equipment working at area offices and supervised work for New system and application installation
• Managed Installation of system, application, exchange server and IT equipment and handled Site survey prior to equipment Installation for end user requirement
• Prepared month end reports for operation Dept. and month end reports for Sales
I have worked in close proximity to Ishtiaq Khurshid in my tenure at LMKT. I found Ishtiaq to be an extremely seasoned professional with immense grasp over his subject. Ishtiaq has a diverse skill set which enables him to be a superlative resource whether it's technical expertise or project management. I would happily recommend Ishtiaq for both managerial & technical roles.