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خلاصہ
My career objectives can be summaries as follows to obtain a challenging management, administrative, or technical position as deemed suitable to my skills, experience, and backgrounds, to help a successful organization or company expand further and to help myself grow further professionally, technically, to become an effective team player in a progressive organization or company. I am a hard working, confident, mature, self-motivated, responsible, reliable and skilled in Projects and management gained through few years of work experience. I am a healthy, friendly, outgoing, open-minded and flexible person. I am a born leader and able to influence others to follow and meet any goal or objective.
تجربہ
BDE (Business Development Executive)
Responsibilities:
Responsible for managing demo schedules and the distribution of sales Lead
Prepare brochure and presentation related to software product
Respond to all inbound calls and queries related to software
Working closely with the Sales team to assess the progress of the department and help them to develop Sales strategy accordingly.
Responsible to produce weekly and monthly reports on progress and submit to top management.
BDE (Business Development Executive)
Responsibilities:
· Generate Sales Leads
· Gather customize solution requirement
· Presentation, demonstration and meetings
· Close deals
Relationship Officer
Responsibilities:
Relationship Officer DIBPL (Dubai Islamic Bank Pakistan Limited), well known Islamic Bank in Pakistan whose task is to Finance vehicle for new costumer.
· Logging application for customer who applies for car finance.
· Collecting relevant document for customer feasibility.
Surveyor Appointment
Designation: CSR (Customer Service Representative)
Department: AICL (Adamjee Insurance Company Limited)
Responsibilities:
Representative of AICL (Adamjee Insurance Company Limited), well known insurance company in Pakistan whose task is to insure his every costumer all over from Pakistan with their assets, life and health
· Launching all types of motor/accidental claims
· Launching all types of health claims
· Forwarding all types of complaints to the concern departments
· Patching emergency calls to the hot line doctors
Administrator
Taking care of Accounts and administration
CSR (Customer Service Representative)
Designation: CSR (Call Centre Representative)
Department: Telenor
Responsibilities:
Responsible to provide information about their packages check their packages and give
them information accordingly
§ Handling complaints, queries and suggestions.
§ Satisfying customers with good communication skills.
§ Providing information according to their Packages.
§ Provide FCR (First Call Resolution)
CSR (Customer Services Representative)
Designation: CSR (Call Centre Representative)
Department: Call Centre (Chevron Pakistan Ltd, UBL Funds Managers, Call mate Telips telecom LTD, KIT International calling cards, Recket bankiser (mortien)
Worked in Campaigns:
Chevron Pakistan Ltd. (formerly known as Caltex Oil Pakistan Ltd)
· Handling customer’s complaints, queries and suggestions
· Interaction with the Fort Court staff, handling the promotional activities.
· Responsible for after sale service on telephone of Citibank Caltex credit card.
· Work at SAP (system application program) for order taking
UBL Funds Managers:
· Providing information.
· Generating Leads for Sales Department.
· Handling customer’s complaints, queries and suggestions.
Call mate Telips telecom LTD
· Providing information.
· Handling customer’s complaints, queries and suggestions.
KIT International calling cards
· Providing information.
· Handling customer’s complaints, queries and suggestions.
Recket bankiser (mortien)
· Providing information.
· Handling customer’s complaints, queries and suggestions.
