• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Recruit and train personnel and allocate responsibilities and office space.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Monitor costs and expenses to assist in budget preparation.
• Oversee facilities services and maintenance activities.
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations.
• Keep abreast with all organizational changes and business developments.

• Business Development
• Deposit Mobilization
• Cross Selling of Consumer Products & Services
• Networking with existing and potential customers.
• To meet the wealth targets i.e. Bancassurance & Mutual fund
• To meet targets of commercial lending i.e. running finance, bank guarantees, term finance.
• To meet the targets of ADC i.e. Debit cards, E- statements and SMS etc.
• Customer Services

• To look after all the administrative matters of the offices housed in UBL Building.
• Liaison with vendors, contractors, government and non-government departments / agencies.
• To draw-up work orders, agreements and Operation & Maintenance Contracts.
• Disposal of furniture and fixture items through auction.
• General Procurement
• To deal with the tenants and coordinate in rental issues and to ensure that the contractual obligations are being adhered to by
the tenants.
• To provide administrative support to the branches (300+) located in North Region.
• Events management.
• Arrangements of Annual General Meeting (AGM), quarterly meetings of BOD & EGM
• Liaison with hotels, vendors, rent a car services provider, travel agents, Diplomatic Missions and other government and non-
government entities.
• Protocol for Top management of UBL.
• Travel arrangements of UBL Executives and other officials.
• Liaison with Security Division for Security Arrangements of Top UBL Executives.
• To ensure security of UBL Building in coordination with Regional Security Head.
• Manage fleet of pool cars.
• Maintenance and upkeep of pool cars
• Assist Divisional Head in preparation of Yearly Budget & month wise monitoring of expenses against budgets.
• Preparing analytical reviews of budget and their comparison with actual results and explaining reasons for variances.
• Annual appraisals of reporting staff

• Business strategic planning to achieve sales & cost targets and business development.
• Inventory Management and Internal Controls in Central Ware House.
• Procurement
• Human Resource Management.
• In store customer services.
• Professional training to develop qualified staff for managerial positions within the store.
• Administration of the tax (VAT) compliance ensuring minimum present value of the taxes paid while meeting legislative requirements of the entire jurisdiction involved.
• Provision of guidelines to the management regarding the contractual obligations, credit payment process, how to develop positive relations with suppliers and internal staff and improving policies and procedures.

Served in Cash & Clearing Department as well as backup for Remittance Department.

Worked in cash, clearing, remittances, accounts & administration and retail sales.