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خلاصہ
More than 10 years professional experience, proven ability to produce dramatic revenue increase, through customer relation management. Highly adept at investigating and resolving customer issues and complaints. Background in reconcilements, accounts receivables, and adjustments. Frequently recognized for outstanding performance. Excellent communication and leadership skills.
تجربہ
Campaign Manager Digital Adviser / Telesales
Taking initiatives that lead to revenue generation and business growth. Identifying the areas of improvement in banking products and procedures for new to bank and existing clients through data provided by the core business strategy team.
Leading a team of more than 40 Telesales Officers in different areas of campaign including Credit Card/Running Finance & Debit Card (Direct Debit,Balance Transfer Facility, Health Insurance, Credit Guardian, Retention , Netbanking , Cashline limit enhancement & Credit / Debit Card activation)
Relationship Manager
Manage a team of Financial Consultants and grow, deepen Liability Products as well as consumer finance.
Team Leader Business Development
Senior Relationship Manager
