Having spent 15 years in the corporate world with companies such as TCS PVT LTD & M&P Express & Logistics Middle Management level and in different parts of the country.
My greatest moments have been with Companies such as TCS PVT LTD & M&P Express & Logistics, where both at People as well as market level it's all about hands on execution. Great "Execution" speaks for itself and needs no explanation, you can see it and feel it.
All through my career and especially at senior level, I have been a Coach & a Mentor to many my professionals colleagues. I was also trained in coaching being a T360 trainer through various tool of coaching.
As a person, I consider myself an "Ever Optimist", everything has a solution, and anything gone wrong can be put right if one believes in one self. My energy speaks for itself, I am open, transparent with my team. My strongest trait is my "Personal & Professional" Integrity, where I am inflexible. We will build an organization based on hard work, respect and trust.
o Operation Management
Planning
Execution
Monitoring
o Budgeting & Costing
o Inventory Management
o Service Extension
o Quality Assurance
o KPI’s Implementation
o Service Analysis and Performance reviews
o Cost Optimization
o Resources Optimization and Development
o HR Development
o Sales Support
o General Administration
o Administrative Head of ISB Area
o General Management ( Support Functions )
o Retail Sales Management
o Express /Bulk Distribution and Value Added service Management.
o Managing Team of 473 People.
o Winner of Best Area Business Head Award in the Network. Based on All Sales/Operation KPI Achievements
Core Responsibility is Enterprise resource planning
• Standardization of Operation Process ( Branches , Station, areas & regions )
• Operation Research Resource Planning & Developments ( Process, HR, Infrastructure )
• Operation Audit (MCC etc.)
• Monitoring ( Quality & Cost )
o Achievement of KPIs
o Outlook & TCS Perception
o Operation Analysis & Different report Preparation
o Cost Optimization in Line Haul Movements. o Efficient & Cost Effective Operation within Allocated Budget.
o Cost analysis and brain storming on cost optimization at area level.
o Competition activities within the region.
• Central coordination Point at Regional level for Express Operation.
• Execution of High Revenue / Special Projects with Coordination of Area Management.
• Budgeting of Express Operation.
• Visit of Key Account Customer Monthly Basis along with KAM/SALES Manager at Area/region Level.
• Policy making of Express Operation
• Training, Succession Planning & Development of Operation Human Resource.
• Capacity enhancement through service extension and route induction.
• Facilitation of Area Management in terms (Planning, Execution (Wherever it is necessary)).
• Morale boosting/ motivational activities preparation and execution at area level with the close coordination of Area Team. (Field & In-house Staff).
• Preparation of Annual Business Plan at region Level along with the coordination to OC South & Central.
• Resource Optimization
o Field & In-house ( HR/Equipment/Infrastructure)
o Future tools for efficient process planning.
o Through Technology.
• Budgeting/Expense Monitoring.
• Succession Planning and Team Developments.
• Sales promotion and business development.
• Managing Regulars and on call pickups.
• Special Pickups & Deliveries.
• Fuel cost Management.
• Courier and Vehicle Outlook Management.
• Cost Control Vehicle Hiring.
• Quality of service.
• Training and Development of operation staff for best interest of company.
• Security of Material & Safety.
• Co-ordination with Data Processing & Customer service department.
• Induction of Quality HR.
• Managing 2300Employees with in the Area