Human Resources Operational Support:

Implementing HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include:
Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
Contribution to workforce planning activities.
Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
Enforcing compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:

Coordinating the recruitment of local staff including the issuance of vacancy notices and screening of the application. Preparing submissions for the review by the Assignments Committee (AC).

Assist in organizing outreach campaigns to attract diverse applicants.


Track and report on recruitment and assignments activities. 


Advice to staff and contribution to an inclusive work environment:

Advising staff members and affiliate workforce on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.

Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.

Assisting in provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
Ensuring proactiveness in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.

HR policies and inter-agency:

Assisting in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
Participating in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives

Duty of Care:

Assisting in the security and medical evacuations of UNHCR personnel. Maintaining daily tracking record of staff and families to provide accurate information in case of emergency.
Administering UNHCR medical insurance plan for locally recruited staff.

Major Achievements:

Prepared HR strategy in accordance with operational priorities at the beginning of the project.
Recruited more than 100 local staff including short term consultants and more than 10 international staff for the project.
Revised HR policies mainly recruitment and compensation in compliance with local labor law.
Prepared and successfully implemented change management process after two years of programme implementation.
Introduced grievance and complaint mechanism at country office level.
Developed workforce planning at the beginning of the project, executed talent acquisition strategy in accordance with the operational needs.
Developed updated orientation package for locally recruited and international staff.
Conducted salary and benefits survey for locally hired staff, prepared report and implemented new salary scale for the organization.
Introduced coaching-based performance management system and conducted training sessions for both managers and subordinates.
Acted as a focal point for HRIS administration and introduced new reporting in the system.
Introduced digital filling system for managing and archiving staff personnel files.
Developed and introduced various tracking tools for monitoring routine HR operations.
Prepared and implemented staffing phase out plan at the end of the project after 4 years.

Advised HR/Operations Manager on developing the recruitment strategy for projected upcoming talent acquisition needs
Ensured that JDs are properly being approved and evaluated for appropriate compensation
Ensured References checks and medical examination of selected candidates as per World Vision policy
Assisted HR/Operations Manager in development and distribution of all new, translated and approved HR policies to all employees so as to ensure their familiarization with, and adherence to such policies
Assisted HR/Operations Manager in grievance management, disciplinary action procedures, establishing a complaint system and addressing the staff grievances
Ensured that WVP’s policies and procedures comply with WVI’s policies and the local labour law
Assisted HR Manager in evaluating of performance appraisal of all employees
Responsible for managing employment contracts, contract extension, termination, addendum, experience certificate letters for all Pakistan Country Office staff
Accurately provided timely payroll sheets to Finance for disbursement of staff salaries
Coordinated with Field HR and ensuring that all employees have their health and Life insurance coverage & EOBI registration
Updated and maintained OurPeople (HRIS) for all staff and ensured that all data by the field office has also been regularly updated
Ensured close coordination with Finance for smooth closing of staff accounts and disbursement of final dues

Ensured recruitment procedures and standards are strictly followed according to organization policies and audit compliant
Effectively carried out whole recruitment processes for all World Vision Pakistan positions by advertising & posting jobs, Longlisting, scheduling interviews & obtaining reference checks
Prepared recruitment documents, contracts & personnel action forms
Prepared a comprehensive orientation plan for all new hires
Ensured that all required documents are signed off and filled by the new employee
Oversee the orientation/induction process of field offices
Ensured proper HR documentation and record is maintained as per WVP Policy
Prepared contracts and relevant documents and ensured approval from relevant authority
Ensured archiving of Personnel files and discarding old records
Ensured implementation of Online Recruitment module within WVP
Updated and maintained HRIS for all WVP staff and ensuring that all data by the field offices has also been regularly updated
Prepared & extracted leavers and joiners report of each area office as required
Performed exit interview and follow separation procedures for leaving staff
Prepared Final Settlements for separated staff
Maintained and processed staff benefits, leaves and other compensation
Ensured Life Insurance and EOBI registration of new hired employee
Prepared staff monthly Payroll

Provided overall supervision of the day-to-day operations of the National Office HR
Department
Managed and provided direction to HR staff on recruitment efforts
Participated in interviews and assisted the selection of candidates for key positions
Coordinated with Regional office for new projects implementation in HR
Provided inputs to country and department strategies
Managed department budget and ensured expenditures and within the budget and in compliance with established financial standards
Ensured that WVP’s policies and procedures comply with WVI’s policies and the local labour law
Developed and maintained vast and varied professional relationships to expand the recruitment networks
Ensured proper orientation program is in place
Provided orientation to senior national and international staff members
Developed, reviewed, and communicate competitive compensation and benefit plans
Performed effective coordination with various stakeholders for day to day HR business
Supervised field HR Staff
Represented HR in SMT and other forums