Seasoned and accomplished Human Resource Professional with expertise reflecting year-on-year success in directing holistic HR operations & aligning the key components that underpin a successful business-driven HR advantage. Comprehensive experience of over 17 years in Human Resources, creating and continuously improving HR processes focused on corporate and employee success.
Domain Exposure: FMCG/E-commerce, NGO, and Trading Industries.
Advanced HR acumen with proven excellence in achieving sustainable growth and profitability by developing, attracting, enriching, and retaining the best talent needed. Skilled in taking a cutting-edge approach to drive change within the organization, including the adoption of new initiatives, workflows, staffing models, and organizational structures.
Leveraged prowess & perspective in propelling organizations to thrive through change by fostering culture transformation. Natural mentor and progressive executive determined to attract and develop the business’s essential resource, Human Capital.
· Strategic Planning: Develop and execute a dynamic human resources strategy that enables the overall business plan and long-term strategic growth. Formulate an organizational structure and talent strategy to accomplish the long-term growth plans.
· Human Resource Management: Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, learning, leadership development, and compensation & benefits.
· Recruitment: Build a pipeline of qualified candidates that continues into a structured interviewing and evaluation process.
· Organizational Development: Play an integral role in driving changes and improving the processes and structures for building capabilities and achieving greater effectiveness.
· Performance Management System: Set up and initiate the performance management system that increases and combines employees & efforts to achieve the organization's vision and personal objectives.
· Career Path & Succession Planning: Identify, develop, and train the overall workforce with a future-focused approach for senior leadership roles.
· Compliance: Protect the interests of employees and the company by following company Human Resources policies and regulations. Strictly adhere to labour laws & policies.
· Employee Engagement: Strive to advance people and implement effective strategies to endorse employee engagement.
· Payroll Management: Regulate the HR teams in maintaining a track record of leaves, statutory compliances, and attendances for accurate preparation of payroll.
· ERP Implementation: Roll out automation within the organization by implementing the ERP across the human resource functions (HCM Suits.
· Business Intelligence: Achieve efficiency throughout the HR functions by leveraging business intelligence across the tasks.
· Learning & Development: Ensure the team continues learning and developing, including implementing the learning initiatives.
· Administration: Manage a wide spectrum of functions, such as housekeeping, fleet management, transportation, civil works, general administration of the plant, workers & officer mess functions, travel & hotel management, and scrap & waste disposal.
· Liaison & Coordination: Closely work with the Government agencies (SSGC, KE, EOBI, SESSI, labour directorate, welfare board, EPA, and others).
· Project Management: Achieve significant cost savings throughout the HR functions & administration by executing various projects.
· Industrial Relations: Promptly deal with labour, legal, and employee relations matters toward resolution. Ensure compliance with the contractual terms.
Leading core HR functions of the company (Head Office & Warehouse Operations (Karachi, Lahore & Islamabad) including Recruiting & Staffing, Organization Development, Policy Development, Employee Facilitation, Learning & Development, Performance Management and Employee Engagement Portfolio, Payroll Management & Change management expert.
Managing all Administration related functions i.e. Housekeeping, Fleet Management, Transportation, Civil Works, General Administration of the Offices, Workers & Officer Mess functions, Travel & Hotel Management, Scrap & Waste Disposal, Liaison with Government agencies (SSGC, KE, EOBI, SESSI, Labor Directorate, Welfare Board, EPA & others), Cost Saving Projects etc.
Managing all Industrial Relations activities i.e. Contract Management & Labor Handling, Legal matters, Employee Relations matters etc.
Heading Nationwide Transportation system (Direct/Indirect throughout country), managing fleet of 90 vehicles effectively.
Managing EHS (Environmental Health & Safety) Domain of the company i.e. Fire Safety & Evacuation Plan Implementation in the company etc.
Managing ISO 9001:2000 (QMS Compliances) & HACCP (Food Safety Methodology) etc.
Managing all HR related functions of the company i.e. Recruitment, Learning & Development, Lead Complex Projects, Organizational Development, Performance Improvement Plans, Compensation & Benefits, Payroll Management, Employee Relations, Employee engagement & Motivation, , Insurance Portfolio etc.
Managing all Administration related functions i.e. Housekeeping, Fleet Management, Transportation, Civil Works, General Administration of the Plant, Workers & Officer Mess functions, Travel & Hotel Management, Scrap & Waste Disposal, Liaison with Government agencies (SSGC, KE, EOBI, SESSI, Labor Directorate, Welfare Board, EPA & others), Cost Saving Projects etc.
Managing all IR related activities i.e. Contract Management & Labor Handling, Union Matters, Legal matters, Technical Team Development, Statutory Compliance (company wide), Manpower & Plant efficiency Project, Health Screening & Awareness project, Reward & Recognition Project etc.
Managing Security Domain in Plant Premises.
Managing EHS (Environmental Health & Safety) Domain of the company i.e. Fire Safety & Evacuation Plan Implementation in the company, Occupational Plans of the factory etc.
Managing GMP, Food Defense and AIB audit surveillance program, ISO 9001:2000 (QMS Compliance) & HACCP (Food Safety Methodology) etc.
• Handled HR operations for Hilal Confectionery Pvt Ltd (Cake), King’s Food Pvt Ltd (Confectionery), Shalimar Food Products (Betalnut), Speedy Distribution Pvt Ltd, Boost Media Company, Food Chains of Domino’s Pizza and Chicken King’s numbering more than 4000 workforce within the group.
• Planned and successfully executed organizational development strategies and served as a change agent.
• Successfully implemented HR module of ERP (Oracle) which included management of Payroll (Around 40 million).
• Promoted employee relations, introduced employee engagement activities, and reward and recognition programs which resulted in employee motivation with job satisfaction and retention.
• Devised HR manual and Employee Hand Book.
• Developed and effective utilization of HR Budget and suggested cost effective solutions to minimize direct and in-direct cost.
• Managed recruitment and selection process and liaison with Head Hunters.
• Executed measurable Performance appraisal and management techniques (MBO) by designing KPIs and KRAs.
• Identified successors for key positions and executed Succession Plans.
• Planned and executed Occupational, Behavioral and Technical Training and Development programs by analyzing Gaps and measure effectiveness.
• Conduct/coordinate workers training for safety, new processes and legal requirements.
• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
• Responsible for maintaining peaceful working environment and to take prompt action in case of any disciplinary/ethical issues of employees and contractual workers.
• Managed Union and Legal Matters of the company.
• Ensure effective and efficient fleet management, Local/International Travel and hotel Arrangements, Civil/Repairing Works, of all factories.
• Managed Medical & Group Life Insurance, EOBI, SESSI and other welfare portfolios completely.
• Ensure effective association with Government agencies i.e. KE, SSGC, Water board, EPA etc. for smooth factory operations.
• Managed Housekeeping, canteen, transportation, scrap and waste disposal.
• To bring the standardization company wide in respect of Administration, Contract Management (renewal/new contracts of all types) and Time Office issues.
• Managed complete recruitment process for sourcing the best talent.
• Worked closely with Pakistan and MEA office on various positions.
• Planned and executed training programs both Behavioral and Technical with the objective of upgrading the skills based on Gap Analysis.
• Organized Employee engagement activities including various large scale events and In-house monthly newsletters.
• Handled the performance appraisals and assessments along with the Goal Setting exercises in coordination with various department heads.
• Employee Counseling.
• Formulating and streamlining policies.
• Legislative Compliance.
• Managed Payroll.