خلاصہ

Experienced customer service
professional seeking a customer
support role where I can utilize
my exceptional communication
skills, empathy, and track record
of resolving customer issues to
ensure customer satisfaction.

تجربہ

کمپنی کا لوگو
HA TECHNICIAN
Digital World Pakistan Pvt Ltd
جون ۲۰۲۱ - دسمبر ۲۰۲۲ | Karachi, Pakistan

Interacting with customers to explain the status of their HVAC systems, provide cost estimates, and answer questions.Installing HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation systems.Diagnosing and repairing HVAC system problems, such as leaks, electrical issues, or airflow problem

کمپنی کا لوگو
Workshop In charge & Instructor
Aman Tech
جنوری ۲۰۲۱ - مارچ ۲۰۲۱ | Karachi, Pakistan

Planned and coordinated a series of professional development workshops for employees, resulting in a 20 increase in skills and productivity.Provided ongoing support to instructors, including assisting with the creation of instructional materials and addressing any technical issues.Maintained detailed records of workshop activities and attendance, contributing to accurate reporting to senior management.

تعلیم

Govt.College Of Technology .Karachi
ڈپلوما, DIPLOMA OF ASSOCIATE ENGINEER‎
Refrigeration & Air Conditioning
مکمل
2022
S M GOVT ARTS AND COMMERCE COLLEGE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, HSC Part 1&11‎
Commerce
درجہ D+
2020
The Al Habib Iqra School
میٹرک / او لیول, سائنس, S S C Part 1&11‎
Science Group
درجہ B+
2017

پیشہ ورانہ مہارتیں

متوسط Accounting
ماہر After Sales
متوسط Analytical Thinking
ماہر Book keeping
ماہر Business Development Strategies
ماہر Client Acquisition Skills
ماہر Communication Skills
ماہر Cooordination Skills
ماہر Coordinate Events
ماہر Customer Acquisition Skills
متوسط Customer Care Representation
ماہر Customer Contact Skills
متوسط Data Analytics
متوسط Email List Management
متوسط Financial Analysis
متوسط Inventory Control
ماہر Job scheduling
متوسط Kitchen Management
متوسط Knowledge of Software
ماہر Lead Genaration
متوسط Lead Generation Skills
متوسط Market Knowledge
ابتدائی Microsoft Excel
متوسط Ms Excel
متوسط Ms Office
ماہر Negotiation Skills
ماہر Operations Control
ماہر Persuasion Customer
متوسط Proficient in Microsoft Office. i.e., MS Excel, MS word and MS power point.Excellent writing a
ماہر Quick Learner
متوسط Receptionist Task Handling
متوسط Record Keeping
متوسط Recruitment Management
ماہر Relations Management Skills
متوسط Restaurant Management Skills
ماہر Result Oriented
متوسط Sales
ماہر Service Delivery
متوسط Strategic Thinking
ماہر Strategy Development
ماہر Strong Coordination
ماہر Supervision Skills
ماہر Team Co-ordination
متوسط Use of Medical Equipment
ماہر المبيعات الاستراتيجية

زبانیں

ابتدائی سندھی
ماہر اردو
متوسط انگریزی