Results-driven IT and network professional with extensive experience in managing IT systems and executing network upgrades. Demonstrated expertise as a part-time IT Technician in troubleshooting technical issues, securing data, and addressing employee and customer support needs. Proven track record as an FBB IP Intern and Level 1 Assistant IP Engineer, where I prepared upgrade scripts, developed Method of Procedure (MOP) documents, and facilitated network upgrades, including Segment Routing over IPv6 (SRv6). Adept at collaborating with cross-functional teams to ensure smooth project execution and technology integration.
Worked on the Indonesia XL Axiata project, focusing on network analysis and preparing Method of Procedure (MOP) documents for upgrading the network to Segment Routing over IPv6 (SRv6). Responsibilities included:
Conducting thorough analysis of customer live network to identify requirements for SRv6 upgrade.
Collaborating with cross-functional teams to ensure seamless integration of SRv6 technology.
Troubleshooting and resolving network issues to ensure smooth upgrade process.
Prepared router version upgrade scripts and Method of Procedure (MOP) documents for Indonesia Indosat Ooredoo Hutchison (IOH). Key responsibilities included:
Analyzing router configurations and identifying upgrade requirements.
Developing and testing upgrade scripts to ensure smooth version upgrades.
Creating MOPs documents to guide field engineers through the upgrade process.
As a part-time IT Technician, I managed and maintained IT systems while addressing both employee and customer support needs. My responsibilities included:
Troubleshooting technical issues and resolving employee IT queries.
Ensuring the security and integrity of customer data.
Handling customer data-related queries and system enhancements.