Identify and develop new business opportunities and partnerships.
Conduct market research to understand industry trends and competition.
Create and implement strategies to achieve business growth objectives.
Build and maintain relationships with key clients and stakeholders.
Lead sales efforts, including negotiations and closing deals.
Prepare and deliver proposals and presentations to potential clients.
Manage client relationships to ensure satisfaction and retention.
Collaborate with internal teams to align business strategies and goals.
Monitor and report on sales performance and business development metrics.
Gather and use client feedback to drive product and service improvements.

Oversee daily operations of the courier team.
Lead, train, and schedule staff to ensure efficient delivery services.
Monitor and optimize operational processes for productivity.
Address and resolve customer complaints and issues promptly.
Manage inventory, vehicle maintenance, and package handling.
Conduct performance reviews and provide feedback to team members.
Enforce safety protocols and regulatory compliance.
Handle operational problems and implement solutions.
Prepare operational reports and analyze performance data.
Collaborate with other departments to meet delivery and company goals.

Primary Contact: Manage and build relationships with key accounts.
Revenue Growth: Develop and execute strategies to achieve sales targets.
Client Solutions: Offer tailored solutions based on client needs and goals.
Customer Support: Ensure timely delivery and resolve client issues effectively.
Market Insights: Stay updated on industry trends and competitor activities.
Collaboration: Work with internal teams to meet client expectations.
Reporting: Maintain accurate records and prepare performance reports.
Retention: Implement plans to increase client satisfaction and loyalty.
Experience: Requires [X] years in account management or sales.
Skills: Strong communication, negotiation, and organizational abilities.

Delivered packages and documents to various destinations efficiently and on schedule.
Planned and navigated optimal routes to ensure timely and cost-effective deliveries.
Verified delivery details and handled documentation to ensure accuracy and completeness.
Provided excellent customer service, addressing inquiries, resolving issues, and handling returns or exchanges as needed.

Coordinated and managed the end-to-end delivery process for packages and documents, ensuring timely and accurate service.
Oversaw daily operations, including scheduling deliveries, managing routes, and optimizing logistics to meet customer expectations.
Acted as the primary point of contact for customers, addressing inquiries, handling complaints, and providing solutions to enhance service quality.
Monitored and analyzed delivery performance metrics to identify areas for improvement and implement corrective actions.

Delivered packages and documents to various locations efficiently and on schedule.


Planned and optimized delivery routes to ensure timely and cost-effective service.


Interacted with clients professionally, addressing inquiries and resolving issues promptly.


Verified delivery details and handled payments or receipts as required.