خلاصہ

With over one year of experience as a Partner Support Agent for Talabat in the UAE, I have demonstrated proficiency in delivering exceptional BPO services, sales expertise, and top-tier customer support. My track record spans across diverse markets including the USA, UK, and Canada, where I have successfully driven revenue growth through strategic sales initiatives.


Specializing in crafting outstanding customer experiences, I excel in managing appointments, providing stellar partner support, and handling chat/email services. Additionally, my expertise extends to digital marketing, where I focus on enhancing online presence, optimizing SEO, and maximizing website development to attract and retain customers effectively.


In the medical field, I am skilled in medical billing sales, ensuring streamlined processes and optimized revenue cycles. Furthermore, with experience in dispatching and recruiting, I efficiently manage logistics and talent acquisition, enhancing operational efficiency.


Overall, my background encompasses a comprehensive suite of solutions designed to meet diverse business needs, coupled with valuable insights and expertise gained from various roles across different sectors.

تجربہ

کمپنی کا لوگو
BPO Sales Agent
Loads Runner LLC
جنوری ۲۰۲۱ - فروری ۲۰۲۴ | Lahore, Pakistan

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Partner Support Agent
Mindbridge Pvt. Ltd.
فروری ۲۰۲۱ - جنوری ۲۰۲۲ | Lahore, Pakistan

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Pharmacist
Ittefaq Hospital
جنوری ۲۰۱۸ - فروری ۲۰۲۰ | Lahore, Pakistan

تعلیم

University of Lahore
ڈی فارمیسی, ‎
Medical
نامکمل
2022

پیشہ ورانہ مہارتیں

ماہر Appointment Scheduling
ماہر BPO Services
متوسط Call Control
ماہر Cold Calling
ماہر Communication Skills
ماہر Customer Care Representation
متوسط Digital Marketing Management
ماہر Dispatch Skills
ماہر Fluent in English
ماہر Inbound Call Handling Skills
ماہر Lead Genaration
ماہر Listening to Customers
متوسط Outbound Marketing
ماہر Sales Abilities
ماہر Sales Management
متوسط Telemarketing

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی

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