خلاصہ

- A passionate and experienced professional with vast experience in the telemarketing industry across diverse regions, including the UK, US, and UAE.
- Proven track record of optimizing customer service processes and enhancing overall efficiency. Possesses in-depth knowledge of the intricacies of the motor insurance industry, ensuring a comprehensive understanding of customer needs and industry trends.
- Adept at fostering a collaborative team environment, driving performance improvements, and implementing effective communication strategies.
- Demonstrates adaptability to varied cultural and business landscapes, showcasing the ability to navigate and excel in international call centre settings.
- Agile certified candidate.

تجربہ

کمپنی کا لوگو
Business Development Specialist
Golden Hawk Technologies
اگست ۲۰۲۴ - موجودہ | Islamabad, Pakistan

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کمپنی کا لوگو
Account Manager
Callify SMC Pvt.Ltd
جنوری ۲۰۲۴ - جولائی ۲۰۲۴ | Islamabad, Pakistan

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تعلیم

Allama Iqbal Open University (AIOU)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, BBA‎
Marketing
فی صد 65%
2025

پیشہ ورانہ مہارتیں

ماہر Customer Service
ماہر Relationship Building
ماہر Sales
ماہر Active Listening
متوسط Adminssion Management
متوسط Admissions Counseling
ماہر Asset Management Skills
ماہر Basic Computer Skills
ماہر Binding Knowledge
ماہر Boiler Components
ماہر British Accent
متوسط British Accents
متوسط Business Development Strategies
ابتدائی Business Problems Analysis
متوسط Career Counseling
ماہر Client Dealing
ماہر Client Dealing 
ماہر Closing
ماہر Cold Calling
ماہر Coordination Skillss
متوسط Customer Acquisition
ماہر Customer Relation Management
ماہر Customer Service
ماہر Digital Marketing Management
ماہر Email List Management
ماہر Email Marketing
ماہر End to End Sales
ماہر End to End Sales
ماہر ERP Software Command
متوسط Immigration Advisory
متوسط Immigration Policy Knowledge
ماہر Lead Genaration
ماہر Lead Generation
ماہر Manage Client Bookings
متوسط MS Office
ماہر Operational Tasks Handling
ماہر Outbound Marketing
ماہر Persuasion Customer
متوسط Sales
ماہر Sales Automation
ماہر Sales Management
ماہر Scale Management
ماہر Strong communication Skills
متوسط Student Counseling
ماہر System Implementation
ماہر Telemarketing Skills
ماہر Telephone Support
ماہر Telephonic Conversations
ماہر Telesales
ماہر Time Management

زبانیں

ماہر انگریزی