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SIHT (Shifa International Hospital)Supervisor Information DeskInformation Desk Supervisor1. Information Desk (Official WhatsAppa. Addressing the Queries receiving on call from All Own, Franchise and JVs to address the tests relatedqueries.b. Test Code Communication2. Complaint Management3. Outsourced sample Management4. Maintaining the Par Level to Own LPP, Franchise and JVs Log.5. Panic Values Communication and Management6. Staff Attendancea. Coordination Office Islamabadb. Coordination Office Lahorec. Home Lab Phlebotomist7. Charging of Samples Receiving from Joint Ventures. (As Backup in case of workload)
BOOKING LAB SERVICES , DEALING PATIENT , ARRANGE STAFF FOR LAB SAMPLING ,
Dealing Patient and Registration in Software, Collect blood samples from patients. Patient identification, label vials with patient names and dates. Dispatch Sample In Lab Departments. Train to new Phlebotomist for (Collection Of Blood, Dealing To Patient, Documentation, and Software Knowledge) etc, and Guide them for Shifa SOP’s.
Dealing Patient and Registration in Software, Collect blood samples from patients. Patient identification, label vials with patient names and dates. Dispatch Sample In Lab Departments. Train to new Phlebotomist for (Collection Of Blood, Dealing To Patient, Documentation, and Software Knowledge) etc, and Guide them for Shifa SOP’s.
Dealing Patient and Registration in Software, Collect blood samples from patients. Patient identification, label vials with patient names and dates. Dispatch Sample In Lab Departments.