خلاصہ

As a dedicated Computer Science student in my fourth semester, I bring a blend of academic excellence and practical experience. My role as a virtual call center agent has honed my communication skills and ability to work effectively in a team. Volunteering with the Career Services Office has strengthened my interpersonal and mentoring abilities, allowing effective collaboration with diverse backgrounds. My experience has provided valuable insights into customer service dynamics and enhanced my adaptability to evolving challenges. With a commitment to supporting various departments, I have conducted thorough research, contributed to decision- making processes, and prepared comprehensive presentations and reports. My proficiency in programming languages, web development, data analysis, beginner-level software engineering and database management skills, as well as virtual assistance capabilities, positions me as a valuable asset ready to make meaningful contributions from day one.

پراجیکٹس

Chatbot for Customer Support (SE)
Colour sensing and line following robot
Spaceship pygame
• Car rental console based project in programming 1

تجربہ

کمپنی کا لوگو
virtual call centre agent
waada
اکتوبر ۲۰۲۳ - جنوری ۲۰۲۴ | Lahore, Pakistan

تعلیم

Forman Christian College
بیچلرز, BSc, ‎
Computer Science
CGPA 3.1/4
2026

پیشہ ورانہ مہارتیں

متوسط Business Development
متوسط Email Marketing
متوسط Adaptability
ماہر Chat Support Skills
ماہر Client Acquisition Skills
متوسط Client Dealing 
ماہر Communication
ماہر Communication Skills
متوسط Computer Proficient
ماہر continuous learning
متوسط Coordinaton Skills
ابتدائی CRM
ابتدائی CRM Management
ماہر Customer Care Representation
ماہر Customer Contact Skills
ابتدائی Data Collection
متوسط Data Management
متوسط Digital Communication Skills
ماہر Feedback and Assessment
ماہر Fluent in English
ماہر Live Chat Handling
متوسط Microsoft Excel
متوسط Multitasking Skills
متوسط Online Research Knowledge
متوسط Online Teaching Skills
متوسط Operations Management
ماہر Outstanding Time Management
ماہر Persuasion Customer
ماہر Problem Solving
متوسط Problem-Solving
ماہر Remote Team Management
ماہر Sales
متوسط Strong grasp of Computer Science ,Maths
ابتدائی Strong Mathematical Knowledge
ماہر Student Handaling
متوسط Teaching
ماہر Time Management
متوسط Time Management
ماہر Use of Medical Equipment

زبانیں

متوسط انگریزی

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