خلاصہ

Dedicated and Customer-Focused Call Center Agent with Half years of experience delivering exceptional service and support to customers across diverse industries. Proficient in handling inbound and outbound calls, resolving issues, and providing accurate information. Skilled in maintaining a positive and professional demeanor under pressure. Proven track record of exceeding performance metrics, including call resolution, customer satisfaction, and first-call resolution rates.Excellent verbal and written communication skills, combined with a strong commitment to delivering top-tier customer experiences.

تعلیم

government
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), fsc medical‎
Madical
فی صد 78%
2023

پیشہ ورانہ مہارتیں

ابتدائی Active Listening
ابتدائی Adobe Photoshop op
ابتدائی Aesthetic Procedures Knowledge
ابتدائی Aseptic Technique Knowledge
ابتدائی Best Communication Skill
ابتدائی Call Handling
ابتدائی Cash Balance Management
ماہر Computer Knowledge
متوسط Computer Network Operations
متوسط Computer Profcient
ابتدائی Computer Proficient
ابتدائی Confidential Data Handling
متوسط Content Writing
متوسط Corel Draw
ابتدائی Curstomer Services
متوسط Customer Contact Skills
ابتدائی Customer Dealing 
ابتدائی Customer Service
متوسط Customer Services
ابتدائی Customer Support
متوسط Data Entry
متوسط Data Management
متوسط Database
ابتدائی Digital Marketing
متوسط Fluent in English
ابتدائی Front Office Support
متوسط Grammar
ابتدائی Information Desk Handling
ابتدائی IT Support Responsibilities
متوسط Listening to Customers
ماہر Microsoft Word
ابتدائی Monitoring Skills
متوسط MS Excel
متوسط Ms Expert
ماہر MS Office
متوسط Multitasking Skills
ابتدائی Offset Printing Knowledge
متوسط On Call Support
ابتدائی Outbound Marketing
ابتدائی Pressure Handling
متوسط Printing
ابتدائی Problem Solving Skills
ابتدائی Report Writing Skills
ابتدائی Representation Skills
متوسط Responsible
متوسط Sales
متوسط Sales Abilities
متوسط Sales Management
ابتدائی Team Collaboration
ابتدائی Telemarketing

زبانیں

متوسط سرائیکی
ماہر پنجابی
ماہر اردو
متوسط انگریزی

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