•          Prepare Documents such as SRS, BRD, Scope Document, FRD, Use Case Document, Technical Proposal, Change Request, RTM, User Manuals etc
•          Document business Process in the form of workflows.
•          Conduct Data Analysis to understand business needs.
•          Collaborate with Customers, Product Manager / Project Manager on assigned projects.
•          Define Use Cases and UI prototyping in the form of wireframes using Adobe XD, Mockplus, Figma & Balsamiq.
•          Regularly evaluating product business areas and propose enhancements based on business needs.
•          Coordinate with Development and Quality Assurance teams to ensure that the use cases are properly developed and tested.
•          Expertise in SCRUM and writing User Stories.
•          Project/Product documentation and product backlog maintenance.
Conducting product demos & Deployments both Intra and Inter City

Create business proposals and technical documents such as SRS, BRD, Test Cases etc. Along with that, i also participate with our QA department in testing.
• Working as a Sr. Sales & marketing officer promoting software and services via cold calling & social media, scheduling meetings with potential clients and closing down sales.
• Performing as a Business Analyst conducting requirement elicitation duties from clients, documenting things and getting things done from Design & Development team.
• Performing as an Implementation Analyst for Odoo ERP Software.
• Preparing technical proposals and manuals for clients.
• Conducting Deployments and training for clients.

•          Carrying out activities and detailed research analysis to understand the business requirements.
•          Converting functional requirements into:
•          User Stories
•          Business Requirement Document (BRD)
•          Software Requirement Specification Document (SRS)
•          Functional Specification Document (FSD)
•          Making Gap Analysis Reports on existing business process and software systems to propose suitable and standard business practices and system functionality.
•          Working with Senior Project Manager and Team lead to create:
•          Request for Proposal (RFPs)
•          Project Plans
•          Resource Plans
•          Cost Estimates
•          Workflows
•          Use Cases
•          Prototypes
•          Mockups
•          Wireframes
•          Coming together with customers, programmers, and product/project managers on assigned projects and tasks.
•          Creating project’s technical documentation.
•          Maintaining project backlog and change requests.
•          Coordinating with development and software quality assurance teams to make sure the use cases are properly developed, tested, and deployed. 
•          Conducting end user training through user manuals, guides, demoes, tutorials, and presentations.
•          Leading SCRUM Meetings and preparing sprints.
Banking Experience
•          Conducted comprehensive analysis of SME banking processes, identified pain points, and recommended process improvements to streamline operations
•          Collaborated with cross-functional teams, including product development, credit risk, and corporate banking module, to develop and launch innovative SME banking products and services.
•          Working on banking modules of Account Opening, Remittance, Deposits performing risk assessments, and identifying key performance indicators (KPIs) to drive informed decision-making.
•          Provided training and support to branch staff to enhance their understanding of SME banking products, enabling them to effectively promote and sell these offerings
•          Analyzed financial statements, cash flow projections, and credit reports to assess creditworthiness and determine appropriate lending solutions for SME clients.
•          Prepared detailed reports and presentations on findings, including recommendations for process improvements and cost-saving opportunities.

• Worked as a Senior Marketing & Sales Representative maintaining Social Media Presence and Business Development for IT products & Services
• Cold Calling in European Regions to close down deals
• Interacting with UK Team to implement Cab Management Systems Application in Pakistan
• Preparing Sales Reports & Marketing Plans

•          Worked on DSS (BI tool) for client Tapal Tea
•          Perform sales data reconciliation between head office and distribution
•          Application testing after any new update
•          Implementation/deployment of S&D Pro (Secondary Sales Management) application at distribution level
•          Worked on Mobile Applications for both IOS & Android
•          Performed as a Business & System Analyst for the retail solution of FMCG Clients
•          Performed as a Business & System Analyst for banking clients such as Soneri Bank Limited, Bank of Khyber etc. which involved requirements gathering from Stakeholders through Participating in client meetings, and documenting business processes. Worked closely with IT teams to define and document system requirements, perform user acceptance testing, and ensure seamless integration of new solutions into existing systems.

• Worked as a Marketing Consultant for an international Brand creating brand awareness in order to recognize potential buyers
• Perform Social Media Marketing for products of Chinese Clients
• Cold Calling and closing down corporate sales
• Performing SEO

• Telesales job to sell Japanese cars in African Regions

• Worked as an Officer Grade III performing clearing, making pay orders, issuing cheque books, account openings, transfer and transfer delivery
• Perform Loan Advances Operations
• Issuing L/C to Trade Clients