DescriptionResponsibilities Greet and welcome visitors in a professional and friendly mannerAnswer and direct incoming calls to the appropriate departments or personnelProvide information to visitors and callers about the company and its servicesManage the reception area, ensuring it is tidy and presentable at all timesReceive and distribute mail and packagesSchedule appointments and maintain calendars for executives or other staff membersAssist with administrative tasks such as data entry, filing, and photocopyingHandle inquiries and requests from clients, customers, and employeesMaintain security by monitoring access and issuing visitor badgesHandle any customer complaints or issues and escalate as necessary