خلاصہ

I am an aspiring Customer Success Manager with a solid educational background in science, including completion of Matric from New Siddique Public School in 2019 and ICS from Steps College Rawalpindi in 2022. Currently, I am pursuing a BSCS degree online from Virtual University. Alongside my studies, I have gained valuable experience as a Call Center Agent CSR at Lead4, where I worked with prime BPOs for a year. My dedication and hard work have always been my guiding principles.


With a customer-centric mindset, I am passionate about delivering exceptional experiences and ensuring customer satisfaction. I possess excellent communication and problem-solving skills, allowing me to actively listen to customers, understand their needs, and provide effective solutions. I thrive in fast-paced environments and have developed strong organizational skills to handle multiple tasks efficiently.


As a Customer Success Manager, I am eager to utilize my educational background, industry knowledge, and experience to engage with customers proactively. Building strong relationships, promoting customer loyalty, and contributing to the growth of the organization are my key goals. I am excited about the opportunity to join your team and make a positive impact on both customer success and company success.

پراجیکٹس

TOT

تجربہ

کمپنی کا لوگو
Csr
Lead4's call center
ستمبر ۲۰۲۰ - مارچ ۲۰۲۱ | Rawalpindi, Pakistan

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان سائنس, ‎
BSCS
2026
Steps College 5th Road Setlite Town Rawalpindi
انٹرمیڈیٹ / اے لیول, , ‎
Computer Science
2022
New Siddique public School rawalpindi
میٹرک / او لیول, , ‎
Computer Science
2020

پیشہ ورانہ مہارتیں

متوسط APIs to support
متوسط Customer Handling Skills
متوسط Customer Relationship Management
متوسط Customer Service Skills
متوسط Customer Success Management
ابتدائی Problem Solving Ability
متوسط web developer /web designer 6 months

زبانیں

متوسط انگریزی

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